Community Health Worker

**Job description**

Position type: 18.75 hours/week with the possibility of some additional hours

Start Date: June 2, 2025 until March 31, 2026 with the possibility of renewal

Hours of work: 2.5 days/week, possibility of 1 evening/week and 1 Saturday/month

Deadline to apply: Open until filled

East End Community Health Centre is a non-profit, multi-service centre providing health, social and community outreach services. We provide primary care, health promotion and disease prevention services to southeast Toronto. A unique aspect of our mandate is to serve people who may have difficulty accessing health care due to factors such as language, culture, poverty or the lack of health insurance

As a member of the interdisciplinary team, the Community Health Worker works within the framework of the social determinants of health to provide client-centered care that emphasizes both health promotion and disease prevention. The Community Health Worker leads, assists and/or supports action on a range of community health issues through various health promotion groups, client support, community outreach, and community engagement activities.

The Community Health Worker is expected to participate in quality improvement initiatives, execution of strategic plans, and implementation of organizational accountability systems.

We offer a competitive compensation package that includes pension, health benefits, insurance, vacation and leave policies.

RESPONSIBILITIES
- Offer supportive listening, life coaching and emotional support
- Perform comprehensive client intake assessments, including financial needs
- Help clients meet their basic needs for: shelter, safety, health cards, immigration, and social assistance by providing information and support, and facilitating access to support services and resources as appropriate
- Inform and support development, implementation, and evaluation, of community health groups/activities as needed
- Obtain, document and interpret client information and maintain client records according to the standard of medical records at the Centre including assuring privacy and confidentiality
- Actively promote participation in Centre programs and services through ongoing outreach to target populations
- Identify, build, and maintain partnerships with community agencies to enhance service delivery and build capacity
- Plan and provide nutritious snacks/meals to group participants as appropriate (paused currently)
- Assist in the development and monitoring of project budgets; consistently follow organizational guidelines on resource spending and approval
- Set-up, clean-up, and put away resources used to provide programs
- Participate in quality improvement initiatives such as group client satisfaction surveys and chart audits
- Plan, organize and coordinate one of our Centre groups regarding health and wellness
- Supervise students and volunteers as required
- Maintain professional competence through appropriate continuing education
- Comply with all relevant Centre policies, procedures, and protocols
- A unique component of this Community Health Worker position is the focus is on outreach to the Black community in the East End of Toronto providing presentations--finding out what unmet health needs there are that are desired and implementing groups and programs to meet those needs
- Other duties as may be assigned from time to time

QUALIFICATIONS
- Strong experience with supportive listening, life coaching and providing emotional support is essential
- An undergraduate degree in a health or social science discipline from a recognized university or significant related work experience
- A minimum of five years of relevant experience in a community setting
- Ability and commitment to work within the Centre’s vision, mission, strategic priorities and CHC Model of Care
- Willingness to work with priority populations and within organization’s anti-discrimination framework.
- Experience in health promotion program development, implementation, monitoring and evaluation
- Proficiency in assessment, client support services, referrals and follow-up
- Excellent interpersonal skills with clients in a culturally diverse practice population, and with colleagues
- Familiarity with electronic client records and computer literacy
- Excellent written and verbal skills
- Excellent communication, decision-making, problem-solving, conflict management and time management skills.
- Strong knowledge of health equity indicators and social determinants of health facing vulnerable and marginalized individuals
- Second language, relevant to catchment area and target populations, is an asset.
- Must be vaccinated against COVID-19
- Experience with and identification with Toronto's Black community an extremely important qualification

**Job Type**: Part-time

Pay: $28.24-$34.04 per hour

Expected hours: 18.75 per week

**Benefits**:

- Company pension
- Paid time off

Flexible language requirement:

- French not required, other