Leasing Administrator

2 weeks ago


Toronto, Canada Robert Half Full time

Robert Half is seeking a Leasing Administrator to support daily operations within our client’s leasing department. This role manages inquiries, books appointments, processes applications, prepares leasing documentation, and maintains accurate records while ensuring an efficient, compliant experience for prospects and new residents.

Key Responsibilities

Scheduling & Coordination:

Handle all leasing inquiries, provide suite info, pre-qualify prospects, and book tours and lease signings. Maintain a clear, accurate team calendar, confirm appointments, follow up on leads within 24 hours, and communicate updates across leasing and property management. Assist with leasing events and open houses.

Applications & Lease Execution:

Process rental applications for accuracy and compliance, collect required documents, and complete credit, employment, and reference checks. Prepare application files for approval, draft full lease packages, and coordinate timely lease signings. Ensure utilities forms, insurance, and move-in requirements are completed.

Database & Records Management:

Accurately maintain digital and hard-copy leasing files in SharePoint. Update trackers for leads, suite availability, rental rates, and application status. Produce weekly/monthly reports on KPIs and perform regular audits to ensure accuracy and compliance.

Administrative & Cross-Department Support:

Coordinate with MLS agents on assignments/sublets, monitor the leasing pipeline, and liaise with Property Management and Maintenance for move-ins and suite readiness. Ensure all documents meet standards, gather post-tour feedback, monitor competitive listings, support resident onboarding, assist with marketing initiatives, and provide general office support.



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