Senior Coordinator, Vendor and Risk Operations

10 hours ago


Toronto, Canada KPMG Canada Full time

OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Senior Coordinator, Quality & Risk (QRM) and Vendor Management supports vendor governance by executing risk management, compliance, and documentation processes across the Tax & Legal vendor ecosystem. The role ensures that all vendors meet firm requirements related to independence, security, privacy, legal terms, and operational best practices. This position provides the day-to-day operational rigor required to maintain a compliance and audit-ready vendor environment and supports efficient vendor lifecycle management.  What you will doRisk & Compliance ManagementCoordinate and manage Quality and Risk Management (QRM) processes for Tax & Legal vendors, and internally-developed digital productsFacilitate required risk reviews including independence, privacy, legal, security, and Information Technology Services (ITS) architecture assessmentsGather and compile vendor and project documentation to support risk reviews and approvalsPrepare and submit complete, audit-ready QRM packages, ensuring accuracy and compliance with KPMG governance standardsManage outstanding actions, exceptions, and work with stakeholders to ensure timely remediationSupport annual recertification cycles for vendor and product complianceGovernance, Approvals & Workflow ExecutionFacilitate security reviews, ensuring alignment with ITS security requirementsLiaise with delivery teams, governance teams, and external vendors to review materials and coordinate required approvalsMaintain and update governance records, workflows, tickets, and approvals using ServiceNow or other firm systemsTrack and monitor multiple concurrent requests, ensuring deadlines and expectations are metDocumentation & ReportingMaintain centralized repositories of vendor and project compliance documentation, contracts, SOC reports, risk assessments and QRM artifactsPrepare compliance dashboards and status updates for the COO and the Director, Business TransformationSupport audit requests and internal reviews by compiling complete and accurate documentation packagesVendor Lifecycle SupportSupport vendor onboarding through coordination of independence checks, security questionnaires, privacy assessments, and contract compliance verificationAssist with vendor offboarding including access removal, documentation closure and governance sign-offSupport the design of, and operate, the Tax & Legal vendor management framework covering onboarding, contracting, renewals, offboarding and performance monitoringMaintain a master inventory of all vendors and associated contracts, SLAs, and documentationCross-Functional CollaborationAct as an operational liaison between delivery teams, ITS Security, Procurement, Legal, QRM and vendor contactsCommunicate clearly and frequently to ensure stakeholders understand requirements, risks, timelines, and next stepsSupport process improvement within governance workflows, identifying inefficiencies and proposing enhancements What you bring to the roleDegree in Business, Technology, Risk Management, or related field (or equivalent work experience)2+ years in risk management, compliance operations, vendor operations, procurement operations or administrative roles ideally with a professional services firmStrong understanding of risk management frameworks, compliance processes, and IT security principles.Familiarity with QRM processes, privacy regulations, and legal compliance in technology projectsComfort working with documentation systems such as ServiceNowStrong written communication and organizational skillsAbility to collaborate with cross-functional teams in a complex matrix environmentKPMG Ontario Region Pay Range InformationThe expected base salary range for this position is $63,000 to $94,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best  Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. Adjustments and accommodations throughout the recruitment process At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778. AI Usage We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework. We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.



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