Manager Vendor Contract Management, Risk

Requisition ID: 182788

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose of Job**:
To assist the overall Vendor Management portfolio of all contracts (i.e MSAs/SOWs/Sub-Agreements/NDAs) for all Retail & Small Business Risk within GRM both Canada & International. To provide assist to Scotiabank partners throughout the life cycle of these contracts with Vendors.

**Responsibilities**:
**1) Contract Management (Coupa/Icertis) Assist**:

- Ensure day-to-day Contract Management assist, maintenance, and monitoring of vendor contracts for GRM Risk Technology (i.e. FICO, TransUnion, Equifax, and Experian)
- Contract Management Assist (contact to manage all Risk Technology contracts, SaaS subscriptions, and SoW in Coupa and Icertis systems)
- New Contracts
- Amendments
- Renewals
- Extensions
- NDA’s
- Managing & assisting all alerts within the contract management systems (Coupa/Icertis)
- Focus on Risk Technology vendors (FICO/Transunion/Equifax/Experian) as well as new bank considered vendors
- Assist Senior Manager by cultivating relationships with internal Scotiabank partners in order to identify tool enhancements for continuous improvement & feedback to drive efficiency and performance

**2) Audit, Investigation, and Governance Assist**:

- Assist managing investigations and/or resolution requests related to Audit and OSFI to reduce risk by providing operational efficiencies and ensuring software functionality and scalability
- Preparing, reviewing, maintaining, and updating Risk technology process/procedure documents (e.g. Credit Bureau Canada End to End Process)

**3) GRM Initiated Projects**
- Assist in GRM initiated projects
- Assist future GRM Risk Technology projects

**4) Other Day-to-Day Assist**
- Participate in judicious planning to find the impact of new Bank initiatives on automated portfolio management models, strategies, tools, risk control functions, reports, and processes by:

- Identifying, researching, and assessing the system impacts and feasibility of changes on automated portfolio & adjudication management systems
- Acting as Risk Technology representative on new projects to ensure all impacts are noted and concerns are addressed
- Integrating multiple priorities into daily activities to ensure cost effective, timely, and accurate delivery
- Ensuring tracking mechanism for all change requests are updated regularly and monitored properly for on-time delivery
- Researching best practices, finding how to best assist the Bank’s risk appetite, and proposing innovations and changes to portfolio management strategies and model

**5)** Assist Senior Manager on creating new, and maintain existing, links with external credit bureaus and credit information providers and Vendors (e.g. FICO/Transunion/Equifax), ensuring all credit decisions are made with the most accurate and timely data

**6)** Provide counsel and direction to other Bank units (branches, field supervisory offices, product group, Banking Operations, Team Voice, Office of the President, etc.) on concerns regarding portfolio management tools, models and methodologies and credit behaviour/credit scoring by:

- Responding to questions; providing clarification; resolving issues; providing good technical advice and assist pertaining to portfolio management tools and models
- Furnishing the user community with suitable explanations and education on the methodology used to arrive at decision models and strategies
- Identifying and investigating any systemic issues and trends; finding solutions; preparing writings to Executive and ensuring solutions are implemented

**7) **Provide strong leadership to motivate both individual and team performance and foster a commitment to Scotia Service. Develop assist staff by sharing knowledge and experience and provide opportunities for staff to share responsibility for achieving business objectives/goals.

**Job Requirements**:
The role of the Manager - Vendor Contract Management, Risk Technology, GRM is very critical to the operations of the Bank in terms of the judicious, direct impact on the Bank’s retail and Small Business portfolio and customer relations across all products.

The following are the essential skills the incumbent must possess:

- Sound knowledge of legislative/marketplace issues relative to both scoring and credit bureaus
- Sound knowledge of credit bureau data management/interpretation/reporting
- Strong interpersonal and communication skills and the ability to exercise diplomacy and judgement, to effectively work with systems development, outside vendors, end users and members of the project team
- Knowledge of financial measures of risk/return
- Strong project management skills, problem solving, analytical, decision-making, and organizational skills; disciplined at establishing and maintaining project plans, technical change requests, and policy documentation
- Sound knowledge of other areas within the Bank includi