Human Resources Business Partner

Job Description

Posted Friday, December 19, 2025 at 5:00 AM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

SUMMARY

This position is responsible for providing Human Resources services to our Corporate group of employees in the functional areas of Employee Relations, Recruitment and Selection, Training and Development, Performance Management, Compensation and Benefits and Employee Communications. This position is also responsible for the communication and consistent application of company policy and procedures, developing practices and programs that align with business strategy and objectives, and providing leadership and consultation to the Management Team on all matters related to effective HR management. This role is also responsible for maintaining our Corporate HR policy documentation and administering our various Corporate Employee Relations Programs.

RESPONSIBILITIES

- Provides leadership and consultation to Management in the areas of employee relations, performance management, salary and performance review, corrective action and documentation, recruitment, and selection, coaching and development, and policy/legislation awareness.

- Ensures the maintenance of a positive employee relations climate through the development of policies and programs to improve employee satisfaction; the implementation of activities to assess climate/culture; the promotion of inclusive communication practices; and the resolution of employee issues through the effective use of open door, and investigation and counselling techniques.

- Advises on legislative changes and/or trends in HR; ensures on-going legal compliance with all relevant provincial employment legislation and HR policy; and ensures consistent and fair policy and practice application.

- Actively participates in the department’s strategic plan by providing input and consultation on HR issues.

- Manages the recruitment, orientation, and training planning processes within the established budget to ensure the appropriate level and quality of resources are in place.

- Ensures selection, transfer, and promotion processes are in place; develops cost-effective recruitment strategies; counsel Managers on selection and total compensation issues; identifying significant issues/trends and recommending changes as needed.

- Develops, sources, and delivers training programs and provides advice and resources on training/education/career development options. Conducts training needs analysis where appropriate and ensure the tracking of all training/developmental activities

- Ensures effective and efficient administration in the areas of employee records and HRIS; disability claims management (occupational and non-occupational); compensation, benefits and pensions and other employment programs.

- Ensures all HR policy and process documentation is updated and maintained accurately (our policy documents, our team member handbook, etc).

- Manages and administers our Employee Relations programs including our annual employee engagement survey, our performance and service awards, and support for our Culture Committees.

- This position will follow our hybrid work policy and will be located at our Tristar head office, with frequent travel needed to provide support to our secondary head office location at Creekbank.

EXPERIENCE

- Minimum of 2 to 5 years in Human Resources field as a Human Resources Business Partner

- Understanding of Employment Standards and legislation

- Excellent PC skills, including Microsoft office suite; advanced Word skills required

- Well-developed written and verbal communication and interpersonal skills.

- Extremely organized, strong attention to detail, and the ability to prioritize.

- Experience working in a professional and confidential capacity

- Payroll and benefits experience an asset

EDUCATION

- Post-secondary education/certification in Human Resources preferred

- Certified Human Resources Professional (CHRP)

Why Join Us

- Work in an environment where safety is our first priority

- The opportunity to build a career with a growing company

- Medical, dental, and vision coverage for you and your family

- Life and disability insurance

- Wellness programs to support your family’s well-being

- A Retirement Savings Program with a company match

- Employee Appreciation Day

- Company sponsored social events

- Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

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