2025-02-25 Customer Experience Associate
3 weeks ago
Customer Experience Associate
Apply remote type On Site locations Vancouver, British Columbia time type Part time posted on Posted 2 Days Ago time left to apply End Date: March 7, 2025 (11 days left to apply) job requisition id R_1402568
Work Location: Vancouver, British Columbia, Canada
Hours: 15
Line of Business: Personal & Commercial Banking
Pay Details: $22.50 - $28.33 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Job Description:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
In this role, you will:
- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes.
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development.
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities.
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence.
Job Requirements:
- High School diploma and/or 1+ years of relevant experience.
- Undergraduate degree or equivalent is an asset.
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
- Hands-on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
- A go-getter who can exercise initiative and be accurate and detail-oriented to handle several tasks and changing priorities.
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.
Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more.
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development:
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Training & Onboarding:
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process:
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation:
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language Requirement (Quebec only): Sans Objet
Our Values:
At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.
Our Commitment to Diversity, Equity, and Inclusion:
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.
Helping to Make an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.
#J-18808-Ljbffr
-
Customer Experience Associate
3 weeks ago
Vancouver, British Columbia, Canada The Learning Experience #393 Full timeJob title:Customer Experience Associate (18.75 Hrs/Week) – Yaletown BranchCompanyScotiabankJob descriptionRequisition ID: 196874 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place...
-
2025-02-25 Recruitment Associate
3 weeks ago
Vancouver, British Columbia, Canada Horizon Recruitment Inc. Full timeHorizon Recruitment is growing our team of highly driven recruitment professionals in Vancouver. We are currently searching for a highly motivated Recruitment Associate who will join our Supply Chain Division to expand our market presence.Horizon has the look and feel of a boutique firm and the financial stability and growth potential of a much larger...
-
Customer Experience Associate
1 day ago
Vancouver, British Columbia, Canada TD Bank Full timeCustomer Experience Associate page is loadedCustomer Experience AssociateApply remote type On Site locations Vancouver, British Columbia time type Part time posted on Posted Yesterday time left to apply End Date: March 31, 2025 (12 days left to apply) job requisition id R_1407269Work Location: Vancouver, British Columbia, CanadaHours: 15Line of Business:...
-
Associate Dentist- Granville Station Dental
3 weeks ago
Vancouver, British Columbia, Canada Dentalcorp Full time**Job Summary**We are seeking an experienced part-time associate to join our team at Granville Station Dental, serving Vancouver and surrounding communities. As a member of our team, you will provide unparalleled dental care in a safe and soothing environment.The successful candidate will have the opportunity to work alongside leading clinicians and gain...
-
2025-02-25) Customer Onboarding Coordinator
3 weeks ago
Vancouver, British Columbia, Canada Henry Schein One group Full timeJob Title: New Client Onboarding CoordinatorWe are the global leader in dental management, analytics, communication and marketing software at Hennry Schein One (HSOne). We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one.When technology connects, more data is shared,...
-
Customer Experience Associate
2 weeks ago
Vancouver, British Columbia, Canada Scotiabank Full timeTitle: Customer Experience Associate - Kingsway & Gladstone Branch (15 Hours/Week) - Cantonese/MandarinRequisition ID: 218515Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where...
-
Customer Experience Associate
2 weeks ago
Vancouver, British Columbia, Canada Scotiabank Full timeTitle: Customer Experience Associate - Cambie & Marine (15 Hours/Week) - Cantonese/Mandarin Language SkillsRequisition ID: 217350Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place...
-
Customer Experience Associate
2 weeks ago
Vancouver, British Columbia, Canada Scotiabank Full timeTitle: Customer Experience Associate - Yaletown Branch (30 Hours/Week) - Cantonese/Mandarin SkillsRequisition ID: 219441Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we...
-
Associate Producer II
3 weeks ago
Vancouver, British Columbia, Canada Electronic Arts Full timeLocations: Offsite - Washington, Washington, United States of America- Location: Vancouver, Canada- Location: Toronto, Canada- Location: Orlando, United States of America- Location: Kirkland, United States of AmericaRole ID: 207405Worker Type: Regular EmployeeStudio/Department: Flexible Work Arrangement - Off SiteDescription & RequirementsWe are a global...
-
Customer Experience Associate
3 weeks ago
Vancouver, British Columbia, Canada TD Bank Full timeCustomer Experience Associate page is loadedCustomer Experience AssociateApply remote type On Site locations Vancouver, British Columbia time type Part time posted on Posted 3 Days Ago job requisition id R_1345808Work Location:Vancouver, British Columbia, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing...
-
Customer Experience Associate
6 days ago
Vancouver, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeCustomer Experience Associate page is loadedCustomer Experience AssociateWork Location: Vancouver, British Columbia, CanadaHours: 15Line of Business: Personal & Commercial BankingPay Details: $22.50 - $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining...
-
Senior Product Manager
3 weeks ago
Vancouver, British Columbia, Canada Intello Technologies Inc. Full timeSelect how often (in days) to receive an alert:Jobs by Category: Sales and MarketingJob Function: Product Management & UX/UI DesignStatus: Full TimeSchedule: RegularDescriptionOur team and what we'll accomplish togetherWe are on a mission to grow and evolve our groundbreaking smart home platform while transforming our existing SmartHome offering into the...
-
Customer Experience Associate
3 weeks ago
Vancouver, British Columbia, Canada TD Bank Full timeJob Title:Customer Experience AssociateAbout the Role:In this role, you will be the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.Main Responsibilities:Process financial transactions like...
-
Occupational Therapist
3 weeks ago
Vancouver, British Columbia, Canada Providence Health Care Full timeJob Title: Occupational TherapistAbout Providence Health CareProvidence Health Care's Occupational Therapy department is currently hiring. Our OTs are key members of our Allied Health team, working closely with other Allied disciplines like Physiotherapy and Speech Language Pathology as well as other members of our care teams to tackle the rewarding variety...
-
15h Left: Customer Experience Associate
2 weeks ago
Vancouver, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeCustomer Experience Associate page is loadedCustomer Experience AssociateApply remote type On Site locations Vancouver, British Columbia time type Part time posted on Posted 2 Days Ago time left to apply End Date: March 11, 2025 (3 days left to apply) job requisition id R_1402579Work Location: Vancouver, British Columbia, CanadaHours: 15Line of Business:...
-
Customer Experience Associate
3 days ago
West Vancouver, British Columbia, Canada PetSmart Store Support Group, Inc. Part time**Job Summary**This role involves engaging with pet owners and their pets while ensuring a positive experience and upholding our company's vision, mission, and values.The ideal candidate will be responsible for store cleanliness and maintenance, pet safety standards, and the direct care of pets within our store.Main Responsibilities:Provide exceptional...
-
2025-02-25 Emergency Physician
3 weeks ago
Vancouver, British Columbia, Canada Vancouver Coastal Health Full timeSalaryPlease refer to the information below for details regarding salary.Job SummaryJob Title: Emergency PhysicianWork Site: Vancouver General HospitalStatus: Locum - Full Time, Part TimeStart Date: To be mutually agreed uponCompensation Type: Clinical Service ContractCome work as an Emergency Physician with Vancouver Coastal Health (VCH)Join a team of...
-
Customer Experience Associate
3 weeks ago
Vancouver, British Columbia, Canada TD Full timeLieu de travail :Vancouver, Colombie-Britannique, CanadaHoraire :15Secteur d'activité :Services bancaires personnels et commerciauxDétails de la rémunération :$22.50 - $28.33 CADLa TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...
-
Customer Experience Associate
3 weeks ago
Vancouver, British Columbia, Canada TD Full timeLieu de travail :Vancouver, Colombie-Britannique, CanadaHoraire :15Secteur d'activité :Services bancaires personnels et commerciauxDétails de la rémunération :$22.50 - $28.33 CADLa TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...
-
2025-02-25 Procurement Manager
3 weeks ago
Vancouver, British Columbia, Canada Tbwa ChiatDay Inc Full timeSOCi, the CoMarketing Cloud for Multi-Location Enterprises, is currently looking for a Procurement Manager to spearhead our purchasing process, from implementing enterprise-grade solutions and processes to providing guidance on sourcing and procurement.Who We AreSOCi is one of the fastest growing technology companies in the United States, ranking on the Inc....
