Senior HVAC Service Technician

Sychem Inc. – Toronto/GTA Founded in 1983, Sychem Inc. is a privately owned business that specializes in providing professional HVAC and water treatment solutions for condominiums, hotels, apartments and commercial buildings. Our goal is to become a trusted partner and consultant to our clients by developing long-term relationships with Property Management Companies, Property Managers, homeowners and our Vendors. For over 40 years, our company has built a reputation for ethics and integrity in its dealings with customers, suppliers and employees, and for taking a long-term customized approach when assessing each of our clients’ requirements. Are you a lead technician who is tired of being just a number in a giant corporation? At Sychem Inc., we operate differently. Since 1983, we’ve built our reputation on ethics, integrity, and a "family-first" culture. We are a privately owned, multi-cultural team that values the person behind the tools. We don’t micromanage; instead, we empower our technicians to take initiative, solve problems, and lead by example. If you are a self-motivated expert who thrives in a respectful, supportive environment and wants to see your impact on a company’s growth every day, we want to meet you. The Role As our Senior Service Technician, you aren't just running calls—you are a technical pillar of our team. You will handle complex repairs while mentoring junior techs and helping us bridge the gap between field operations and office workflow. Key Responsibilities: - Advanced Diagnostics: Troubleshooting and repairing fan coils and heat pumps (vertical/horizontal) within high-rise environments. - Leadership & Mentorship: Providing technical support and on-site training to our junior technicians to help them level up. - Customer Excellence: Representing Sychem in clients' homes with a professional demeanor, educating residents on their systems, and ensuring a high-quality service experience. - Process Improvement: Working directly with management to improve shop-to-office workflows and developing internal training programs. - Full-Spectrum Service: Performing installs, general maintenance (filters/belts), and documentation via digital work orders. What We Offer - Competitive Compensation: $30.00 – $45.00 per hour (based on experience). - Independence: A culture of trust where you are expected to manage your day without someone looking over your shoulder. - Full Benefits: Comprehensive Health and Dental package. - Perks: Company truck + gas card, Incentives and bonus pay opportunities, and on-site parking. - Growth: Long-term stability with a clear path into operations or scheduling leadership roles. - Environment: A diverse, respectful, and encouraging workplace where your voice is heard. What You Bring to the Team We are looking for a "proactive professional"—someone who sees a problem and fixes it before being asked. - Experience: 5+ years of specialized experience in Condominium HVAC (Fan Coils & Heat Pumps). - Licensing: 313D or 313A Refrigeration License, G2 Gas License, and ODP Certification. - Technical Savvy: Strong electrical knowledge and the ability to read complex schematics. - Communication: Excellent English skills (written/oral) and the ability to explain technical issues to non-technical residents. - Reliability: A clean Class G Driver’s license and a commitment to safety. - Tools: Your own basic hand tools (specialty equipment and truck provided). Join the Sychem Family If you’re looking for a place where you are recognized for your hard work and treated with the respect a Senior Tech deserves, we encourage you to apply.