Technical Writer

3 weeks ago

Ottawa, Canada Forensics Source™ Full time

Posted Friday, December 19, 2025 at 5:00 AM

TOGETHER, WE SAVE LIVES

ICOR Technology, a robotics and security products company based in Ottawa, Ontario, is a company of the Safariland Group. With over 20 years of engineering and manufacturing experience, ICOR specializes in the design and precision manufacturing of high-quality EOD/IEDD protective security equipment. ICOR products are used by individuals in military, law enforcement, nuclear, and security-related sectors, and are developed through continuous dialogue with clients to ensure innovative and cost-effective solutions.

Job Purpose

The Technical Writer is a cross‑functional role responsible for developing, reviewing, and managing technical documentation for ICOR products, including specifications, manuals, and datasheets. This position also involves system testing, 3D modeling, and collaboration with cross‑departmental teams to support R&D and product development initiatives.

Role - Typical Duties:

- Develop, review, update, and manage R&D technical specifications, datasheets, and product manuals, serving as input for marketing materials.

- Create and maintain regression test documentation to support software releases.

- Manipulate 3D CAD geometry and generate screenshots for documentation using tools like SolidWorks and Blender (.STL and .DAE files).

- Utilize Blender to color and enhance 3D geometry for technical illustrations.

- Collaborate with the Quality Management System (QMS) to ensure version control of manuals and datasheets.

- Conduct testing of robotic systems and accessories to gain familiarity with products and support new software releases.

- Work cross‑departmentally to communicate product fundamentals and ensure alignment.

- Contribute to process improvements and maintain compliance with safe work practices, including WHMIS.

- Perform additional duties as required to support R&D and product documentation needs.

Skills and Training Required

Education and Training

- Diploma or certificate in Mechatronics or a related technical field.

- Diploma or certificate in Technical Writing, or equivalent hands‑on experience.

- Training or experience in 3D modeling (SolidWorks, Blender) and image editing (Adobe Illustrator, Photoshop, FrameMaker).

Technical Skills

- Proficiency in Microsoft Office Suite, including MS Publisher.

- Basic SolidWorks knowledge for 3D modeling, product modifications, and image creation.

- Experience with Blender for 3D graphics manipulation (.STL, .DAE files).

- Familiarity with Adobe Illustrator, Photoshop, and FrameMaker for documentation and image editing.

- Hands‑on experience in configuration, testing, and troubleshooting in a manufacturing or R&D environment.

- Hands‑on work with robotic systems and testing equipment.

Soft Skills

- Excellent verbal and written communication skills for effective collaboration with peers.

- Ability to work cooperatively in a fast‑paced, dynamic environment.

- Creative problem‑solving skills with a focus on process improvement.

- High attention to detail and personal accountability to meet challenging goals.

- Up‑to‑date knowledge of workplace safety practices, including WHMIS compliance.

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