Protective Services Supervisor

Do you have great experience in ensuring the safety and security of personnels, clients, visitors and assets within a fast-paced corporate and clinical environment? Are you passionate about supporting the safety of those we serve, residents, families and stakeholders? If these describe you, we've got your perfect opportunityCovenant Health has an opening for a Supervisor, Protective Services. This position reports to the Manager, Protective Services and is responsible for the implementation of security plans and practices for designated sites and the management of all protection personnel on site. As the leader of Protective Services on site the Supervisor works with all leaders and departments in the facilities and contributes to a wide array of committees. The Supervisor develops and maintains internal and external relationships, implements site processes, standards, policies, procedures and practices for the Protective Services department and supervises Peace Officers.Our ideal candidate has good experience and knowledge of legal issues and precedence, protection and investigation techniques and can leverage this to conduct and manage investigations that may have significant financial, risk or reputation impact on the organization in a complex environment.Your supervisory experience in a protective services capacity or related fields, as well as strong risk, situational and crisis management skills will be valuable in ensuring safety in all COV’s facilities. Apply to join our team todayCovenant Health is proud of its 160-year history of delivering quality, innovative Catholic health services to Albertans, and is one of Canada’s largest Catholic Health organizations. Covenant Health is also a recent recipient of two prestigious awards: Alberta’s Top 75 Employer award, and one of the World’s Most Ethical Companies.

Description:

The Supervisor applies advanced knowledge of protection theory, technical expertise, and leadership to strengthen safety, reduce risk, and protect Covenant Health’s people and assets. They oversee the performance and readiness of site protection personnel, ensuring staff are competent, aligned with organizational vision, and values, and equipped to work in complex, high-risk environments. The Supervisor conducts and manages sensitive investigations, offering expert analysis and recommendations to mitigate liability and enhance operational effectiveness.The Supervisor helps research, develop, and implement Professional Standards for Peace Officers, as well as departmental policies, procedures, and best practices. They maintain open and effective communication within the department and across facilities, external agencies, and the community to promote collaboration and positive public relations.The role includes reviewing documentation, preparing reports, monitoring trends, and ensuring compliance with organizational goals & standards. The Supervisor serves as the site subject matter expert on deterrence, detection, response, and mitigation techniques, ensuring Peace Officers are properly oriented, equipped, and operationally ready. They assist in managing and allocating financial, human & material resources to meet budget targets and client needs.Additionally, the Supervisor promotes the visibility and professionalism of Covenant Health Peace Officers, ensures availability of essential tools and equipment, and mentors staff through effective performance management and communication.In this supervisory role, the incumbent manages portfolios within Protective Services, contributes to corporate-wide protection initiatives, participates in committees, completes complex projects, and performs administrative duties as assigned. This position is non-unionized.

- Union: COV OUT OF SCOPE

- Unit and Program: Protective Services

- Primary Location: Misericordia Community Hosp

- Employee Class: Regular Full Time

- FTE: 1.00

- Posting End Date: 03-DEC-2025

- Date Available: 13-DEC-2025

- Length of Shift in weeks: 2

- Shifts per cycle: 10

- Shift Pattern: Days

- Days Off: Saturday/Sunday

- Minimum Hourly Salary: $32.22

- Maximum Hourly Salary: $48.33

- Vehicle Requirement: Not Applicable

- Classification: Supervisor

- Union: COV OUT OF SCOPE

- Unit and Program: Protective Services

- Primary Location: Misericordia Community Hosp

- Location Details: As Per Location

- Employee Class: Regular Full Time

- FTE: 1.00

- Posting End Date: 03-DEC-2025

- Date Available: 13-DEC-2025

- Hours per Shift: 7.75

- Length of Shift in weeks: 2

- Shifts per cycle: 10

- Shift Pattern: Days

- Days Off: Saturday/Sunday

- Minimum Hourly Salary: $32.22

- Maximum Hourly Salary: $48.33

- Vehicle Requirement: Not Applicable

Required Qualifications:

Minimum 2 years post-secondary education related to Policing/Security or equivalent experience. Minimum 5 years’ law enforcement or directly related experience. 3-5 years’ experience in supervision or personnel management. Combination of education and experience may be considered.

Additional Required Qualifications:

Minimum 2 years post-secondary education related to Policing/Security or equivalent experience. Minimum 5 years’ law enforcement or directly related experience. 3-5 years’ experience in supervision or personnel management. Combination of education and experience may be considered.

Preferred Qualifications:

Experience in policy and process development. Experience with Perspective software. Crime Prevention Through Environmental Design training.

Hiring Requirements

Please submit your resume to apply. We will review only the information provided in your resume during the screening process.

The following must be provided prior to your first day of work:

Security Screening: As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.

Be the Difference

Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.

Create and manage profiles for future opportunities.

#J-18808-Ljbffr