Central Intake Coordinator

Career – Central Intake Coordinator – Peterborough

Career Opportunity – Central Intake Coordinator (File #: CIC-01-25)

Based in Peterborough

About Five Counties Children’s Centre

Five Counties Children’s Centre (FCCC) has been dedicated to supporting children and youth with physical, developmental and communications needs for nearly five decades. In partnership with families and communities, we provide outpatient and community-based services with the aim of enriching the independence and wellness of those we serve ~ Building Abilities for Life.

We assess and treat clients from infancy to their late teens, offering a wide variety of services including physiotherapy, occupational therapy speech and language therapy, social work and therapeutic recreation. We provide treatment in schools, in the community and at our locations in Peterborough, Lindsay, Cobourg, Campbellford and Minden.

FCCC is proud of the partnerships we have developed within the community. These partnerships have assisted families in our communities to access additional services that are needed to assist with their child’s development.

About the Job:

We are accepting applications for a contract, part-time Central Intake Coordinator (working 21 hours/week) in our Peterborough location. This is a 12-month contract from August 2025 to August 2026.

In this position, you will be responsible for determining client eligibility for Centre services. You will manage Centre referrals and coordinate supported connections for clients and families, the community and Centre partners. You will manage operation of the Smart Start Hub in support of clients/families, the community and our partners to access developmental services for children and youth in our Centre regions.

Your key responsibilities will include:

- Coordinate intake of Centre external and internal referrals.
- Complete intake assessment (About My Child, About My Baby, About Me assessments) and coordinates follow up with client/family/provider/partner as a Smart Start Hub agency.
- Determine eligibility considering FCCC catchment area(s), program/service type, mandate and urgency.
- Liaise with community partners to ensure supported connections for appropriate services and resources for clients/families.
- Comply with Centre’s policies and procedures as amended from time to time.
- Maintain strict confidentiality regarding all information pertinent to the children and families served by the Centre.
- Assume other duties as assigned in accordance with experience, training, and qualifications to which legislated requirements may be applicable.

What You Bring:

- College Diploma in one of the following: Communicative Disorders Assistant, Physiotherapy/ Occupational Therapy Assistant or Social Service Worker.
- 3-5 years working in a community/health care environment with direct contact/interaction with clients.
- Proficient knowledge of medical terminology.
- Ability to work independently as well as part of a team.
- Demonstrated ability in communication, organizational skills and problem solving.
- Be committed to working within a family-centred approach.
- Demonstrated ability to work collaboratively with FCCC staff and with other professionals in the community.
- Updated police check (within last 12 months).
- Proof of updated immunizations including COVID-19 (two doses).

What We Offer

- Competitive hourly rate. $29.71-$33.55, commensurate with experience.
- 5% pay in lieu of benefits.
- Excellent paid time off policies.
- Opportunity to connect to the community and make a positive contribution.

How to Apply:

If you are interested in helping achieve our vision of Building Abilities for Life, please e-mail your resume and cover letter quoting the file number, CIC-01-25 in the subject line to, hr@fivecounties.on.ca by May 26 2025.

At Five Counties Children’s Centre, our team is focused on a single vision: Building Abilities for Life. We are striving for inclusiveness and belonging in all we do. We believe that a diverse workforce strengthens our ability to achieve our vision. That is why we actively encourage applications from individuals from all backgrounds, abilities and experiences, especially those from equity-deserving groups.

If you are contacted for an interview and require accommodation, please advise Human Resources, and appropriate arrangements will be made to assist you through the process.

We thank all applicants but only those selected for an interview will be contacted.

- Charitable Registration # 12397 6342 RR0001

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