Accounts Receivable Officer

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Location: Milton

Duration: 6 month contract with a possibility to extend

Work Arrangement: 4 days in the office, 1 day from home

Hours: Monday to Friday, 9am to 5pm

As a key member of the ANZ Finance team based in Milton, the Accounts Receivable Officer will provide transactional support to the business. This is a fast‑paced role that requires a high level of organisation, problem‑solving proficiency and attention to detail.

Reporting to the Finance Manager, the Accounts Receivable Officer will provide day‑to‑day support to the Finance Manager, the finance and retail operations team and the wider ANZ business including the provision of timely advice, information, reports, and any other data required by management to make informed decisions.

Responsibilities

- Apply customer payments against debtor accounts in the general ledger, ensuring cash is correctly applied.

- Follow up remittance advices for allocation of payments.

- Resolve any AR related discrepancies.

- Reporting on aged receivables.

- Reconcile AR GL balance to ERP aged A/R report and POS aged A/R report.

- Prepare weekly cheque list for banking.

- Set up payments in the banking platform once reviewed and approved for payment.

- Compile customer refunds for approval and payment.

- Reconcile bank statement balance with:

- Treasury record

- GL balance

- ERP system bank balance

- Review intercompany trade and loan accounts on a monthly basis and ensure these are reconciled with the relevant counterparts.

- Review the aging of accounts and ensure that accounts are within trading terms.

- Work closely with the global shared services team to close off end‑of‑month transactions.

- Ensure no long unreconciled balances and transactions exist.

- Undertake investigations to resolve unreconciled balances and transactions to ensure these are resolved within 2 months.

- Assist the external auditors and finance team in the completion of Global and local Statutory audits.

- Assist the internal auditors in the completion of internal audits performed over the Australian and New Zealand businesses (where applicable).

- Other ad‑hoc process improvement projects.

- Assist Financial Accountants with ad‑hoc reconciliations and information requests.

- Ensure reporting is completed accurately and on time.

- Help nurture a positive environment and contribute to the performance of the finance team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities.

- Establish, develop, and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of the finance team performance standards and the business objectives.

- Demonstrate leadership and professionalism in line with company values and expectations.

What you bring

- Experience in an accounts receivable/cash management role is preferred within a global business.

- Preference for experience working with a shared service centre.

- Retail background would be desirable.

- Advanced MS Excel skills is essential; other MS Office programs preferable.

- Experience in the use of Business Central or Manage would be preferable, but not essential.

- Experience in providing stakeholder service support.

- Ability to work with tight deadlines.

- Efficient and effective communicator who does not hesitate to question, challenge, and seek help and guidance as required.

- Analytical mindset: including proven ability to problem solve and investigate unusual or irregular transactions and balances.

About you

- Demonstrates ownership of responsibilities and a passion for making measurable improvements.

- Cooperates and works well within a team environment as well as direct line manager in pursuit of team goals.

- Strong attention to detail with ability to meet reporting timelines with accurate reporting.

- Analytical mindset and willingness to investigate and resolve discrepancies.

- Liaises with stakeholders, analyses issues from different perspectives.

- Implements solutions, evaluates effectiveness, and adjusts actions as required.

- Ability to build strong relationships with internal and external stakeholders.

Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role.

WS Audiology is an equal‑opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

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