Emergency Communication Technician

3 weeks ago

Red Deer, Alberta, Canada Government of Alberta Full time
Company: Government of Alberta

Job Information
Job Title: Emergency Communication Technician
Job Requisition ID: 67682
Ministry: Forestry and Parks
Location: Kananaskis Emergency Services
Full or Part-Time: Wage
Hours of Work: Up to 40 hours per week
Permanent/Temporary: Temporary, Wage - Seasonal
Scope: Open Competition
Closing Date: March 11, 2025
Classification: Administrative Support 4 (AS4)
Salary: Based on 40 hours per week: $24.26 - $29.75 per hour

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion, and innovation are valued and supported.

Emergency Communication Technicians fill a dynamic role within a highly specialized remote communications and intelligence hub as the primary point of coordination for incident processing, resource mobilization, communications, and documentation during emergency and non-emergency calls throughout the front country and backcountry areas of over 25,000 sq km land base of the Kananaskis Region.

We are looking to fill two summer seasonal positions to work in our Kananaskis Emergency Services office. Duties include simultaneous monitoring of multiple phone lines and radio channels as well as operation of a variety of communications equipment including a multi-screen computer terminal and various software, printer, mapping software, advanced telephone system, GPS unit, iPad, and voice recorder.

Emergency Communication Technicians manage multiple responses and incidents simultaneously, triaging priority calls based on available resources and immediate threats to life safety. Reporting to the Emergency Services Dispatch Supervisor, this position is responsible for key emergency communications center files and programs.

Competencies

• Agility: This position anticipates and supports changes and requires Emotional Resilience in a work environment that is both fast-paced and prone to rapid changes.

• Creative Problem Solving: This position strives to seek clarity in day-to-day operations and is encouraged to challenge the processes by which the work is done.

• Systems Thinking: This position considers impacts of the work that is being done and understands connections to the Alberta Public Service (APS) and stakeholders.

• Develop Networks: This position focuses on the client and communicates purposefully to ensure that the client's needs are met.

Qualifications

Education and Experience:

• High school diploma and two years of related administrative experience.

• Directly related experience or education considered on the basis of one year of experience for one year of education or one year of education for one year of experience.

Other Requirements that are mandatory:

• Prior to hire, recognized current intermediate Standard First Aid and CPR Level "C"/AED Certificate will be needed.

• A valid Alberta Class 5 Driver's License.

• Final candidates will be required to provide a standard 3-year Driver's Abstract prior to commencement.

• Successful candidates must provide a Criminal Record Check.

• Able to work irregular hours, overtime, shifts, evenings and/or weekends, and/or statutory and provincial holidays.

• Able to work independently without direct supervision.

Assets:

• Previous Dispatch experience with Emergency Services including International Academics of Emergency Dispatchers (IAED) Certification or similar.

• Technical abilities in radio communications systems and equipment.

• High level of computer proficiency including typing speed and abilities with Microsoft Office products.

Terms of Employment:

• This is a seasonal wage position from May until mid-September.

• Shifts are 10 hours in length based on a 40-hour work week.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest.

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