Senior Manager, People

3 weeks ago

Oakville, Ontario, Canada CSN Collision Full time
Summary:

The Senior Manager, People & Culture is responsible for leading the day-to-day execution of recruitment, onboarding, and offboarding of team members for CSN Collision in Canada and the USA. This includes the design of recruitment support programs for collision centres in the CSN network, the execution of the programs when requested by licensees, the full cycle of recruiting, onboarding, and offboarding for corporate staff, and the design and maintenance of total compensation plans (base pay, incentives, and benefits). The Senior Manager, People & Culture reports to the Director, People & Culture and provides additional support to other departmental responsibilities on an ad hoc basis, including overall People & Culture leadership and strategy, employee engagement assessment and initiatives, merit and STIP processes, company policies, performance evaluations, department budget, and corporate staffing budget.

Key Responsibilities:

1. Develop and implement HR strategies that align with business goals and support long-term organizational growth.
2. Function as a trusted advisor to senior leadership, providing insights and recommendations on people-related matters.
3. Support organizational change initiatives, ensuring a smooth transition and high levels of employee engagement.
4. Oversee recruitment support programs for CSN licensees, ensuring operational efficiency.
5. Oversee full-cycle recruitment efforts for Corporate and Concept Store to attract top talent and enhance employer branding.
6. Oversee and continuously improve the onboarding and offboarding experience to ensure a smooth transition for new hires and departing employees respectively.
7. Collaborate with department leaders to forecast talent needs and develop workforce planning strategies.
8. Support performance management processes, including evaluations, merit increases, and STIP processes.
9. Oversee and support initiatives that promote a positive work culture, employee satisfaction, and retention.
10. Ensure accurate HR data management, reporting, and analytics to support business decisions.
11. Drive continuous improvement in HR processes, leveraging HR technology to enhance efficiency.
12. Foster a culture of accountability, feedback, and continuous improvement.
13. Collaborate with leadership to develop competitive compensation and benefits strategies.
14. Monitor market trends and ensure internal equity and external competitiveness.
15. Drive initiatives to enhance total rewards offerings and employee well-being programs.
16. Oversee and develop employees in the recruitment team.

Qualifications, Experience, and Other Requirements:

1. Education: Completion of a bachelor's degree in business or human resource management, and a track record of ongoing personal development; completion of a master's degree, and completion of or working towards CHRP, CHRL, or CHRE, would be a benefit.
2. Experience: At least 10 years of experience in people & culture / human resources, with at least 3-5 years of management experience.

Personal Attributes:

1. Organizational skills/Time Management: Strong planning and organizational skills, with an ability to meet multiple deadlines simultaneously.
2. Communication style: Tactful, clear, and empathetic communicator with excellent verbal and written communication skills in English (French and/or Spanish is an asset), with the ability to communicate and interact effectively with co-workers.
3. Collaborator: Able to manage relationships in a collaborative manner, with a wide range of stakeholder groups and personality types, applying diplomacy to reach win-win resolutions.
4. Conflict Management: Frames discussions positively, takes action to resolve conflict while minimizing tension.
5. Problem solving: Has a critical thinking approach to problem solving and is a forward thinker.
6. Flexible Thinking: Considers problems from all new perspectives and can expand on the thinking or solutions proposed by others. Adapts to new ideas and initiatives relevant to own area of work.
7. Independent: Works well in a fast-paced environment, self-motivated, and works independently without close supervision.

Benefits:

1. Competitive Salary
2. Health Benefits
3. RRSP match
4. Bonus
5. Paid time off

Career Path:

As CSN Collision continues to grow, other career opportunities may become available.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow.

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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