IT Customer Support II
2 weeks ago
The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology and applications to a variety of users across Alberta Health Services. The CSII is predominately an onsite hands-on technical support role. The CSII may resolve issues and requests remotely where applicable. The Customer Support II can often represent an escalation point from Customer Support I and is responsible for more advanced support of technical issues. This position also investigates more complex technical problems for which existing precedent is not currently available. Where the problem cannot be resolved by this position, the incumbent will escalate the issue to more senior staff or a specialized technical team for resolution. The position may participate in activities related to implementing the solution, as assigned by senior staff. As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices. Completion of certificate in Computer Support or equivalent. Successful completion of Computer Science program from a recognized institution, or related job experience is required. Three to five years’ experience in the implementation, operation, repair and maintenance of desktop equipment, applications and peripherals, preferably in the health care field. A sound knowledge of PC Software, including Microsoft Suite of products, Windows XP/7/10, A+ Certification. Effective time management and multi-tasking abilities. A strong customer service focus and effective communication skills are essential, as well as superior problem-solving and Conflict Resolution skills. Valid Class 5 driver’s license. Ability to: Establish priorities, schedule work and assign resources effectively. Analyze concerns or problems arising that fall outside of standard procedures. Work independently under limited supervision. Promote quality improvement strategies and methodologies to staff. Promote a cooperative work environment and spirit. Function effectively in English, both verbally and in writing. Remain current in IT field. In accordance with Health Information Act (HIA), Freedom of Information and Privacy (FOIP) and other privacy legislation in effect the incumbent shall comply at all times with APL / AHS’s Information Privacy and Information Security policies. As Required.
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IT Customer Support II
7 days ago
Calgary, Canada Alberta Health Services Full timeYour Opportunity:The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology and applications to a variety of users across Alberta Health Services. The CSII is predominately an onsite hands-on technical support role. The...
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IT Customer Support II
2 weeks ago
Calgary, Canada Alberta Health Services Full timeYour Opportunity:The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology and applications to a variety of users across Alberta Health Services. The CSII is predominately an onsite hands-on technical support role. The...
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IT Customer Support II
1 week ago
Calgary, Alberta, Canada Alberta Health Services Full timeYour Opportunity:The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other technology and applications to a variety of users across Alberta Health Services. The CSII is predominately an onsite hands-on technical support role. The...
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Administrative Support Ii
4 days ago
Calgary, Canada Alberta Health Services Full timeYour Opportunity: Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI) and Health Information Records Management, the Administrative Support II serves as a front facing contact for the Patient Information desk and must have strong attention to detail. This position is responsible for supporting patients, families,...
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Administrative Support Ii
2 weeks ago
Calgary, Canada Alberta Health Services Full timeYour Opportunity: RGH is a progressive urban hospital with 600+ inpatient beds & this beautiful facility has never lost its community feel. Our team provides excellent patient & family centred care, in a collaborative, innovative, & supportive workplace. The Allied Health Team includes Occupational Therapy, Physiotherapy, Social Work, Speech-Language...
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Administrative Support Ii
1 week ago
Calgary, Canada Alberta Precision Labs Full time**Your Opportunity**: **Description**: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - Classification: Administrative Support II - Union: HSAA OFFICE CLERICAL - Unit and Program: Pre/Post Analytics - Primary Location:...
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Administration - Administrative Support Ii
4 days ago
Calgary, Canada Wood's Homes Full timeWood's Homes is a non-profit children's mental health center based in Calgary and we create and provide quality mental health services that promote and restore the well-being of children and families who struggle with problems big and small. Are you a passionate and dedicated individual interested in making a difference in the lives of children, youth and...
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Administrative Support Ii
2 weeks ago
Calgary, Canada Alberta Health Services Full timeYour Opportunity: Description: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - **Recovery Alberta**:N - ** Classification**:Administrative Support II - ** Union**:AUPE GSS - ** Unit and Program**:Systemic Therapy...
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Administrative Support Ii
3 days ago
Calgary, Canada Alberta Precision Labs Full time**Your Opportunity**: **Description**: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - Classification: Administrative Support II - Union: HSAA OFFICE CLERICAL - Unit and Program: Diagnostic Scientific Centre, Anatomic...
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Administrative Support Ii
2 weeks ago
Calgary, Canada Alberta Health Services Full timeYour Opportunity: Description: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - **Transition Company**:Primary Care Alberta - ** Classification**:Administrative Support II - ** Union**:AUPE GSS - ** Unit and...
