Design Team Lead
3 days ago
Product Design Lead (Contract-to-Hire)
Locations: Toronto or Mississauga
Work Model: Onsite 3 days/week (with flexibility to travel to the U.S. as needed)
Contract Duration: 12 months, with strong possibility of conversion to full-time
Positions Available: 2
Pay: 70-85/hr on Inc
About the Role
We’re hiring a Product Design Lead to shape and lead the design of a suite of enterprise digital tools supporting a fast-paced organization. These platforms enable planning, purchasing, ordering, and vendor management—systems that directly impact daily operations.
Design is a growing capability within this team, and we’re looking for a leader who thrives in complexity and enjoys building from the ground up. You’ll work closely with Product and Engineering partners to design real-world solutions for real users, from concept to implementation.
This is a hybrid leadership + hands-on role (60% research/40% hands-on) that requires both strategic thinking and execution. You will lead discovery efforts, define future-state journeys, and deliver thoughtful, intuitive UX/UI for operational teams.
What You’ll Do
- Lead design for one or more core product areas
- Define current-state and future-state user flows
- Translate operational challenges into elegant UX and intuitive UI
- Identify system dependencies, workflows, and data flows
- Collaborate with operators, subject matter experts, and users to deeply understand needs
- Partner with Product and Engineering to align design with business outcomes
- Facilitate workshops and cross-functional design sessions
- Advocate for design standards, accessibility, and usability
- Clearly document and communicate design decisions to stakeholders
- Provide feedback, coaching, and guidance to raise design quality across teams
You’ll Thrive Here If You…
- Enjoy untangling complex problems into simple user experiences
- Balance strategy with hands-on execution
- Use human-centered design to influence business outcomes
- Are comfortable in fast-moving, evolving environments
- Collaborate easily with technical and non-technical partners
- Care deeply about the impact your designs have on real users
Required Experience
- 5+ years in Product UX/UI Design, including at least 1 year in a lead role
- Experience working in operations-driven environments such as hospitality, supply chain, logistics, or food tech
- Strong product thinking—able to connect user needs with business goals and systems design
- Proficiency with Figma (or comparable design tools)
- Experience with emerging Generative AI tools (e.g., Cursor, V0, Lovable, ai.studio) is a strong asset
- Ability to conduct user research (field studies, interviews, usability testing)
- Experience facilitating design critiques, workshops, and reviews
- Background designing enterprise software such as ERP or SaaS platforms
Why Join?
- Work on mission-critical systems
- Influence the design practice from early stages
- Partner closely with Product and Engineering leadership
- See your designs make an immediate, operational impact
- Opportunity to convert to full-time employment
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