Vice President, Canadian Banking Client Management
6 days ago
We are committed to investing in our employees and helping you continue your career at Scotiabank.
Purpose
The Vice President, Canadian Banking Client Management & Engagement Engineering (The Vice President), is responsible for leading the delivery of innovative IT business solutions that align with the Bank's strategic objectives. This role ensures the seamless operation, continuous enhancement, and high availability of the Client Management and Engagement portfolio.
The Vice President will drive the development and implementation of cutting-edge technologies to improve customer experiences, streamline operations, and support the Bank's growth initiatives. This includes overseeing the design and deployment of a robust technology strategy, fostering collaboration across various departments, and ensuring adherence to the highest standards of operational excellence and security. The role demands a visionary leader who can inspire a high-performance team, manage complex projects, and deliver exceptional results in a dynamic and fast-paced environment.
Accountabilities
1. Responsible for owning the Canadian Banking Client Management and Engagement technology strategy and roadmap ensuring alignment with business sponsors and all areas impacting Canadian Banking Client, including onboarding, Client profile, offer management and personalization.
2. Collaborates with the Canadian Banking business lines, along with the technical and operational groups across the Bank to ensure alignment of technical solutions to the business strategy, use and deployment of best practices in business support solutions, and the alignment and application of Bank operational and security standards.
3. Leads and drives a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, technologies, systems and knowledge.
4. Directs the management of application engineering and support functions to ensure all applications developed have a high degree of integrity, reliability, resiliency, and availability to meet the business need, with sensitivity to local regulatory requirements.
5. Leads the development and implementation of strategic plans, policies, and standards surrounding systems engineering, technology trends and strategies, information security, production application support for the business units serviced globally.
6. Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vision/values/business strategy, and managing succession and development planning for the team.
7. Transformation leader that will bring technology and business strategy and align with cultural mindset shift with cross functional teams.
8. Owns the technology budget and is responsible for planning, forecasts and achieving financial targets.
9. Leads with a system resiliency mindset, including driving high standards for application stability. Reviews production support, audit, security & risk issues to ensure root causes are identified, properly defined, documented and reported; ensures issues are understood by senior management and that corrective action will be taken.
10. Directs day-to-day activities in a manner consistent with the Bank's risk culture and the relevant risk appetite statement and limits. Communicates the Bank's risk culture and risk appetite statement throughout their teams.
11. Creates an environment in which his/her team pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Education / Experience
1. University degree in Computer Engineering / Applied Science / Technology.
2. 10+ years of Software Engineering experience.
3. 10+ years of progressively increasing leadership experience in Information Technology management data, platform, and system(s) management.
4. 10+ years of Global application development and support
5. 5+ years of Solutions or Enterprise Architecture
6. 2+ years of System Reliability Engineering
7. Strong technical communication skills with a proven ability to understand key business and technical concepts and present them based on target audience (e.g. Senior Executives, Business Sponsors, Architects, Developers).
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.
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