Customer Service Representative
4 weeks ago
Position: Customer Service Representative Location: Ottawa (Onsite) Job Type: Temporary We are seeking a motivated and enthusiastic Temporary Customer Service Representative to join our team in Ottawa, Ontario. The successful candidate will be responsible for providing exceptional customer service to our clients, addressing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels. What you will do: - Respond promptly and professionally to customer inquiries via phone, email, and live chat. - Provide accurate information about products, services, pricing, and promotions to customers. - Assist customers with placing orders, processing returns, and resolving billing issues - Handle customer complaints and escalations with empathy and patience, striving for a satisfactory resolution - Maintain detailed records of customer interactions and transactions in the company database. - Collaborate with other team members and departments to address customer concerns and improve service quality - Follow up with customers to ensure their needs have been met and gather feedback on their experience - Stay updated on company policies, procedures, and product knowledge to provide accurate information to customers - Meet or exceed performance targets for response times, resolution rates, and customer satisfaction scores - Assist with additional administrative tasks and projects as assigned by management The experience you have: - Previous experience in customer service or a related field is preferred but not required - Excellent communication skills, both verbal and written, with a professional and courteous demeanour - Strong problem-solving skills and the ability to handle challenging situations calmly and effectively - Ability to multitask and prioritize tasks in a fast-paced environment - Proficiency in computer skills and familiarity with customer service software and systems - Strong attention to detail and accuracy in data entry and documentation - Flexibility to work varying shifts, including evenings, weekends, and holidays as needed - High school diploma or equivalent qualification To apply, please forward your resume in Word format to Tanveer Sodhi at ottawa.temp@quantum.ca. REFER AND EARN A $50 GIFT CARD For more details, click here. OUR VIRTUAL DOORS ARE OPEN We're also bringing the interviews to you by various web applications, virtually Contact us today for your next opportunity.
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Customer Service Representative
2 weeks ago
Ottawa, Canada Techtronic Industries Canada, Inc. Full timeAt TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: POSITION TITLE: Customer Service Representative REPORTS TO: National Factory Service Manager DEPARTMENT: Milwaukee Brand LOCATION: Ottawa Factory Service Centre BAND LEVEL: L1 We are looking for an enthusiastic and experienced individual to...
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Customer Service Representative
1 week ago
Ottawa, Canada Same Day Movers LLC Full timeWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...
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Customer Service Representative
2 weeks ago
Ottawa, Canada Nordion Full timeReporting to the Manager Customer Service, the Customer Service Representative at Nordion is responsible for customer order management and ensuring the successful execution of all order deliverables. This role requires close collaboration with Customer Account Managers to meet business targets and provide exceptional customer service. The Customer Service...
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Customer Service Representative
2 weeks ago
Ottawa, Canada Myers Automotive Group Full timeThe Myers Automotive Group is looking for energetic and motivated individuals to join our team. This is a part-time customer service position in our Business Development Centre working at least 20 hours a week. The representative will also be called in to cover when a full-time member is sick or scheduled off. The BDC Representative responds to customer...
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Customer Service Representative
4 weeks ago
Ottawa, Canada American Expediting Full timeJoin to apply for the Customer Service Representative role at American Expediting Onsite - Ottawa Part time shift: Monday–Wednesday, 10:00am-3:00pm (subject to change) Must have flexibility to cover other days/hours when needed Summary The Customer Service Representative (CSR) is tasked with greeting the customer and securing the information necessary to...
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Customer Service Representative
4 weeks ago
Ottawa, Canada U-Haul Full timeJoin to apply for the Customer Service Representative role at U-Haul. Are you a people person? Do you love helping others? U‑Haul is in search of friendly, motivated people for this position. As a Customer Service Representative, you will be the face of U‑Haul’s exceptional service, ensuring customers receive all the help they need on their journeys by...
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Customer Service Representative
2 days ago
Ottawa, Canada Sparkle Ottawa Cleaning Inc. Full time**Sparkle Ottawa Cleaning Inc**.is seeking a customer representative to join our team. As a customer service representative you will play a crucial role in ensuring customer satisfaction by addressing their cleaning needs and providing efficient service. **Job at a Glance** - Manage inbound and outbound calls in a courteous, timely and professional...
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Customer Service Representative
2 days ago
Ottawa, Canada Astra Agencies LTD Full timeWork at an organization where you are highly valued for your contribution. We are currently staffing a nationwide organization for entry-level Customer Service Representatives. Customer service is the cornerstone of this business. Studies show that a good experience will inspire customer loyalty in 81% of customers, while 95% of customers who’ve had a...
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Customer Services Representative
3 weeks ago
Ottawa, Canada Natural Purity Full timeOverview Join the Natural Purity Team as a Customer Service Representative – Full-Time, No Weekends. Natural Purity, a recognized leader in environmental home solutions, is expanding its team in the Greater Ottawa Area. We are hiring enthusiastic Customer Services Representatives who are passionate about helping homeowners improve their overall home...
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Customer Service Representative
4 days ago
Ottawa, Canada La Compagnie Commonwealth Plywood Full timeCommonwealth Plywood Distribution is a full-line distributor of woodworking materials offering a unique service for architects, designers, kitchen designers and cabinetmakers. Serving our customers since 1940, the relationship of trust we have with our customers and suppliers sets us apart from the competition. We're a small, dynamic team, with a positive...
