Customer Service Representative

4 weeks ago

Ottawa, Canada U-Haul Full time

Join to apply for the Customer Service Representative role at U-Haul. Are you a people person? Do you love helping others? U‑Haul is in search of friendly, motivated people for this position. As a Customer Service Representative, you will be the face of U‑Haul’s exceptional service, ensuring customers receive all the help they need on their journeys by inspecting and maintaining equipment and using up‑to‑date technology to dispatch and return items. Our motto is Hire Fast, Pay Fast. You can start today and get paid today We offer a $100 hiring bonus plus a $300 cash bonus paid immediately upon completion of U‑Haul Equipment Inspection and Verification through our 1‑2‑3 Punch Certification Program at retail stores. U-Haul Offers Paid holidays, vacation, and sick days, if eligible Career stability Gym Reimbursement Program, if eligible Opportunities for advancement Valuable on‑the‑job training Complete Benefit Plan, if eligible RRSP payroll deduction plan Deferred profit‑sharing plan, if eligible You Matter Program (EAP) Mindset App Program Wellness Programs Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities Assist customers inside and outside a U‑Haul center with U‑Haul products and services. Use smartphone‑based U‑Scan technology to manage rentals and inventory. Move and hook up U‑Haul trucks and trailers. Clean and inspect equipment on the lot, including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U‑Haul upon employment). Drive a forklift (certification offered through U‑Haul upon employment). Other duties as assigned. Participate in ongoing continuous U‑Haul education through U‑Haul University. Customer Service Representative Minimum Qualifications Valid driver’s license and ability to a good driving record. High school diploma or equivalent. The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Seniority level: Entry level | Employment type: Full‑time | Job function: Other | Industries: Retail #J-18808-Ljbffr

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