Department Manager- Lumber Yard

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more Become an essential part of the Rona team Make a difference in an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer experience and playing a central role in our store's growth Your role: Supervise work according to set priorities and the company’s requirements Resolve any issue that may arise while ensuring customer satisfaction Carry out merchandising duties according to the Store Manager’s directions Supervise the replenishment process Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy Assist in recruiting staff for the department under your responsibility Determine work schedule while complying with the established labour budget and ensuring that customer needs are met Coach, encourage, and motivate teams Other related tasks to ensure the store runs smoothly Lead by example, ensuring every customer has a great experience Assist RONA customers to load product into their vehicles Assist with the daily upkeep of the department by off loading trucks, culling lumber, organizing stock, cleaning, price labelling, & maintaining pallets/stock Direct, mentor and assist yard team members as needed Maintain a clean and safe work environment for employees and customers Opening and closing duties Maintain 100% commitment to a safe environment What we're looking for: 5 years experience in personnel management Experience managing a retail business Strong leadership skills, resourceful and autonomous Excellent communication skills Customer service experience Strong problem solving and time management capabilities Able to work outside in all conditions Ability to lead by example and delegate expectations Detail oriented and strong attention to safe work practices Excellent listening, communication, and interpersonal skills Previous lumber and forklift experience a great asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.