Engineer, Client Enablement Services

4 weeks ago

Halifax, Nova Scotia, Canada WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands) Full time
Wattpad's vision is to entertain and connect the world through webnovel stories. Since 2006, we've been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Representing a tapestry of cultures and languages, around the world come to Wattpad every month to share and discover stories they can't find anywhere else. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us

Wattpad is part of the WEBTOON family of brands, the largest storytelling platform in the world that enables creators and users to discover, create, and share stories. With over 24 million creators and ~170 million active users per month, we are truly empowering creation by anyone, for everyone.

You will be joining the Client Enablement Services team. You'll get the opportunity to create and work on the platforms that power Wattpad, focusing on the Public APIs used by web and mobile clients. If you have a passion for high-impact engineering and working across teams, this is the place to be We have a strong team culture of collaboration in a number of domains key to the Wattpad experience. If you have enthusiasm for working on a platform that means a lot to millions of people around the world, we would be thrilled to have you join us.

You will be asked to create a robust set of centralized systems that other engineers can use to implement secure, performant, consistent code quickly to increase the productivity and happiness of Wattpad engineers. These systems will need to be reliable, resilient, secure, easy to operate, and cost-efficient. You will also help drive initiatives to extend how our platform will work for the future; enabling our 30M+ monthly active users to create and enjoy new stories.

Wattpad runs on a large distributed system that handles 45k requests every second. Our Kubernetes-hosted microservices are written in Go and are backed by S3, DynamoDB, and MySQL. We also have a core API gateway written in PHP and backed by S3, Redis, Memcache, MySQL, and Cloudfront. At this scale, caching is paramount so we have multiple terabytes of data across memcached and redis.

What you'll do:

- Design, build, and maintain functionality on a large-scale distributed system serving millions of people per day.
- Build new features, tools, and services in PHP and Go.
- Improve reliability and performance of core components and existing systems.
- Write tests for all your work.
- Define best practices and provide mentorship and support to other engineers.
- Research and implement new technology to solve tomorrow's scaling issues.
- Advocate for the adoption of best practices, systems, and tools across the engineering organization.

What we're looking for:

- 3+ years of experience in a prior SaaS engineering role.
- You've worked with cloud platforms as a service (AWS, GCP, etc.) for at least 3 years.
- You are skilled in Go or PHP.
- You know how to use Docker.
- You're an excellent communicator, especially with stakeholders outside of the team.
- You love learning and applying your knowledge in novel ways.
- You enjoy working with a team but have no problem working independently.
- You write clean, readable code that communicates its intents and methods clearly to future engineers.
- Nothing makes you happier than a hard problem solved well (and has "just the right" amount of documentation).

Bonus points for:

- You have experience with monitoring distributed systems at scale.
- You have exposure to Infrastructure-as-code tools such as Terraform.
- You have a deep knowledge of Docker, Kubernetes, or EKS.
- You have worked with REST APIs and/or gRPC.
- You have worked with Kafka.
- You have worked with CI systems such as Github Actions.
- You have or are currently mentoring other engineers.

What we offer:

- Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals.
- Health benefits, including vision and dental
- RRSP Contributions (Canada), 401K Contributions (USA).
- Generous vacation and Parental Leave Top-up.
- Corporate discount for gym memberships for you and your family.
- Winter break shutdown and a whole lot more

$110,000 - $130,000 a year
Please note, the above range is in CAD.

Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Meet and Zoom.

About Wattpad

Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.

What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too), curious by nature, and culturally diverse.

What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.

How do we work? Autonomously, collaboratively, respectfully. Balancing work, family, and play...and all while having a great time.

Wattpad is a remote-friendly company and encourages remote candidates to apply as long as they are located and authorized to work in either the US or Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.

If you happen to live near the areas of either Toronto, Ontario or Halifax, Nova Scotia, you may also have the opportunity to work from our beautiful offices - one located in Downtown Toronto and the other in Halifax.

Culture and Diversity

Wattpad is an equal opportunity employer. We do not discriminate. Period.

Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn't mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status, or any other protected status.

If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.

Don't meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyway. You might actually be the right person or you may be a good fit for a number of other openings we currently have.

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