Bilingual Assistant Customer Accounts Associate, Collections
7 hours ago
Toyota Financial Services currently has an exciting 12-month contract as Bilingual (English and French) Assistant Customer Accounts Associate, reporting to the Supervisor of Collections.
This role resides in our Markham Head Office.
What you will be doing:
• Call delinquent accounts that are 15 to 59 days past due
• Confirm clients’ information and make suitable payment arrangements
• Answering inbound calls
• Negotiate total losses/insurance settlements
• Complete other departmental duties as required
What you bring:
• Must be available to work between the hours of 8:00 am to 8:00 pm
• Excellent communication, negotiation and decision-making skills
• Strong organization skills with the ability to handle multiple priorities
• Self-starter with the ability to work independently
• Bilingual Preferred– written and oral fluency in English and French
• University Degree or College diploma, preferably in a business-related field
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and
value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do
business. Applicants for our positions are considered without regard to race, ethnicity,
national origin, sex, sexual orientation, gender identity or expression, age, disability,
religion, or any other characteristics protected by law.
About Toyota Financial Services
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota
and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial
Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan
with the Canadian operation headquarters in Markham, Ontario
What Sets Us Apart?
At Toyota Financial Services (TFS), you will help create best in class customer experiences in an
innovative, collaborative and team focused environment. TFS is an important part of the Toyota
family, an award-winning global company, recognized worldwide for our technological
leadership and superior standards of quality, continuous improvement and environmental
responsibility.
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