Medical Office Assistant
3 weeks ago
We are looking for a Medical Office Assistant for our busy Naturopathic Clinic. If you are friendly and excel in customer service please apply.
**QUALIFICATIONS AND EDUCATION must have a MOA Diploma**
- Completion of a high school diploma or equivalent.
- Post-secondary training in office procedures and a minimum of 2 years’ experience in an office environment.
- Intermediate Proficiency in Microsoft Office is required.
- Experience with Quick books and Jane software is an asset.
**INTERPERSONAL SKILLS**
- Excellent written and verbal communication skills.
- Highly organized, which will lend to being able to multi-task in a fast-paced environment.
- Exceptional customer service in person and over the phone.
- Have a strong work ethic and a team player, with the ability to remain calm and professional in stressful situations.
- Understanding the importance of maintaining confidentiality regarding all patient concerns as well as clinic matters and associate concerns.
- Problem solving skills and critical thinking will aid in completing tasks efficiently and accurately with mínimal supervision.
- Experience with computers and technology with the ability to learn new programs and systems quickly.
**DUTIES AND RESPONSIBILITIES**
- Welcomes patients and visitors by greeting them and providing the necessary paperwork, along with consents for their visit.
- Coordinates follow-up appointments, management of waitlist, and keeps patient appointments on schedule by notifying provider of patient's arrival thru Jane.
- Provides a variety of administrative duties within the clinic such as data entry, faxing, scanning, shredding, photocopying, and other related tasks as required.
- Maintains patient accounts by obtaining, recording and updating personal and financial information.
- Invoicing and billing patients directly, thru Jane and point of sale machine. Managing of receivables and daily balancing in QuickBooks.
- Process incoming referrals to physicians.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Assisting doctors when needed.
- Rooming patients and taking vitals.
- Participate in annual inventory count.
- Maintains operations by following policies and procedures; reporting needed changes.
- Processing test kits and knowledge of our Medicinary.
- Stocks rooms with linens and supplies.
**Salary**: $20.00-$24.00 per hour
**Benefits**:
- On-site gym
- On-site parking
Schedule:
- Monday to Friday
Licence/Certification:
- MOA training certification (required)
Work Location: In person
Application deadline: 2023-03-31
Expected start date: 2023-04-07
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