IT Systems Administrator

3 weeks ago


Ottawa, Canada Versaterm Public Safety Full time

**IT Systems Administrator**

**ITSAOT-0610-22**

**THE COMPANY**

Versaterm is an Ottawa-based vertical marketing software company that has been in business for over 40 years. We provide industry-leading products in mission-critical areas for Police, Fire, and EMS agencies across North America and the Caribbean.

As a result of significant growth, we are looking for top-notch professionals to join us during this exciting time. Our clients rely on us to provide exceptional 24/7 support, and we depend on a team of top-notch professionals who are dedicated to client service excellence.

**THE ROLE**

Be prepared to answer a wide variety of questions from across the corporation. You are expected to plan your work and work your plan while following change management policies and documenting new configurations. Occasionally you will provide 3rd tier technical support for infrastructure related issues and questions directly with our police customers and their IT staff.

**THE IDEAL CANDIDATE**

Will have experience with:
Cisco networking

Palo Alto next generation firewalls

Microsoft 365, SharePoint, Teams, and PowerShell

Microsoft Server, Active Directory, Multi-Factor Authentication, DNS, and DHCP Services

VMware vSphere, vSphere Replication, VMware Fusion/Workstation, and RedHat Linux

Intel servers and fibre channel storage equipment

Ability to quickly analyze and troubleshoot complex infrastructure issues

Above average communication skills, both oral and written

Must be able to obtain and maintain a Security Clearance

Cisco CCNA, CCNP, CCIE certifications, or similar training

Take pride in your work and have a passion for efficiently delivering high-quality work

**THE ROLE REQUIREMENTS**
- University degree or College diploma in computer networking
- Computer administration or computer science, combined with 5+ years of LAN networking
- Active Directory, Multi-factor authentication, and Office365 experience

**THE KEY COMPETENCIES**
- Patience while multi-tasking
- Excellent analytical, organizational, and time management skills
- Accountability for actions and results, maturity, self
- disciplined, focused
- An effective listener capable of quickly understanding the requirements
- Derive time estimates and be comfortable with your ability to deliver quality within your estimates
- Express oneself in clear concise English writing and speaking
- Interact with peers to develop the best way of proceeding

**THE APPLICATION PROCESS**

**EQUAL OPPORTUNITY**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
Following Ottawa Public Health COVID guidelines.

Application question(s):

- Do you currently live in the Ottawa area?
- Are you able to obtain and maintain PWGSC clearance?

Work Location: One location



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