Supervisor or Manager of Service

3 months ago


Next Job, Canada Voith Group Full time

Pour notre équipe de Voith Hydro Amérique du Nord, nous sommes présentement à la recherche de talents pour le poste de:
Supervisor or Manager of Service
Brossard, Québec
Responsible for quoting and execution of all OpEx (AMB2) projects in North America. Managing a team of Technical Advisors/Field Engineers to successfully execute OpEx service projects. Working with customers to generate opportunities to grow the Voith Service Business in North America. Work with key local stake holders to provide best in class service experience to Voith customer base. Primary Responsibilities and Activities Offer to Order Develop winning OpEx proposals. Support strategy for sales growth in region/country. Conduct customer visits as needed to generate growth. Manage warranty and contractal claims. Support sales and marketing of new services and products. Grow customer relationships. Manage opportunités in SalesForce Customer advocate Offer Project Manager for AMB2 Order to Cash Project management for OpEx (AMB2) projects. Responsible for overall project safety, quality and profitability. Insure on-time delivery of projects Manage on site resource and contractor supplier scheduling. Responsible for overall direct employee management. Responsible for project profitability. Conduct Root Cause Analysis as needed. Manage Technical Advisor billable time to targets. Support annual sales planning. Invoicing and collections of payment.
Profile Required: Intrinsically motivated. Service mindset At least 5 to 10 years of experience in similar role. University diploma in Engineering or equivalent industry experience. Proven leadership track record. Project management experience. Experience and technical understanding of Hydro turbines, generators and balance of plant equipment. Comfortable with full accountability. Good personal skills, team player. Able to

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified


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