Veterinary Reception, Client Care, Vets to Go Mobile

2 months ago

Calgary, Canada VCA Animal Hospitals Full time

**Veterinary Reception, Client Care**:
**Location**:Remote from Calgary or Edmonton

Vets to Go is currently welcoming a full time, Client Care representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming interaction with callers
- Ability to answer a multiline phone system and track and book appointments effectively
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates and processing payments
- Take initiative and work independently
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
- Willingness to learn more regarding; veterinary services, updated medical office procedures
- A love for all companion animals

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in
- VCA Canada Student Loan RRSP Program - Ask us more
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Extensive online anytime-anywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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