Client Care, Veterinary Reception, Marda Loop Animal Hospital
2 months ago
Client Care, Veterinary Reception
Location: Calgary, AB
Marda Loop Veterinary Centre is currently welcoming a full-time, experienced Client Care, Veterinary Reception representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
Ability to answer a multiline phone system and track and book appointments effectively
Scheduling appointments; Admitting and discharging pet patients
Invoicing/billing; creating estimates and processing payments
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).
Take initiative and work independently
A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
A love for all companion animals
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in
VCA Canada Student Loan RRSP Program – Ask us more
Competitive wages and benefits
Annual uniform allowance
Exceptional career development: there is room to grow here
RRSP Employer 5 % Match Program – saving for your future just got easier
Extensive online anytime-anywhere access to journals and textbooks
Employee Assistance Program to support your health and wellbeing
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
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