Tour Specialist

6 months ago

Richmond, Canada Royal Scenic Full time

Join a growing, dynamic, successful and profitable company Royal Scenic is a major air consolidator and tour wholesaler that serves the travel trade exclusively. Our mission is to make it easier for travel professionals across the nation to serve their customers better. Immediate opportunities are available based in our **Vancouver **or **Markham office.**

**Tour Specialist**

Key responsibilities to include:

- Manage the Tour activities by creating synergy between the stakeholders and encouraging teamwork.
- Collaborate with the various departments in the company to deliver best in class service to our clients by ensuring high quality throughout the process from quotation to invoicing and post-travel feedback.
- Collaborate with Sales to increase sales, with Marketing to promote Tours and design our annual brochure.
- Use tracking methods to monitor the effectiveness of each campaign.
- Manages the overall Tour product costing, profitability and the Tour fulfillment process efficiency to achieve company goals with key performance indicator measurements.
- Manage to set selling pricing structure by analyzing historic performance, market competitiveness and budget requirements.
- Defines promotional activities using available tools, including but not limited to discount management, tactical offer and sales incentives.
- Monitor product team to ensure service quality and product standards are and above standards.
- College diploma or Undergraduate degree.
- Excellent communication skills both verbally and in writing Ability to work within a fast paced environment.
- Creative with good copywriting skills and attention to detail.
- Knowledge of Travel/ Hospitality industry preferred.

**Salary**: From $40,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: Hybrid remote in Richmond, BC V6X 2W8

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