Assistant Store Manager

6 months ago


Toronto, Canada SoleQuest Inc. Full time

As the Assistant Store Manager, you will play a pivotal role in driving the success of our retail store. Your primary objective will be to exceed the store's financial goals by creating a top-notch shopping experience for our valued customers. You will assist the leadership team in various responsibilities, including managing merchandise and inventory, maintaining operational excellence, accounting, and providing training and development opportunities for the Sole Quest store team.

**Responsibilities**:
Sales and Guest Experience: Demonstrate exceptional salesmanship and ensure every guest receives a memorable shopping experience. Strive to exceed sales targets and provide personalized service that reflects the Sole Quest brand.

Inventory Management: Managing store inventory, ensuring accuracy, organization, and proper replenishment. Collaborate with the leadership to optimize stock levels and minimize discrepancies.

Operational Excellence: Uphold Sole Quest policies and procedures, ensuring compliance and efficiency. Communicate important information to management and staff, fostering a cohesive and informed work environment.

Employee Development: Support the leadership team in recruiting, training, coaching, and motivating the store team. Set clear goals, provide constructive feedback, and encourage personal and professional growth.

Brand Ambassador: Embody the Sole Quest brand and act as a role model for the team. Resolve customer service issues with tact and professionalism, showcasing Sole Quest’s commitment to exceptional service.

**Requirements**:
Effective Communication: Possess strong verbal and written communication skills to engage with customers and team members effectively.

Organizational Skills: Demonstrate superior organizational skills and the ability to prioritize tasks, ensuring efficiency in daily operations.

Customer Focus: Have a positive attitude and a passion for delivering outstanding customer service. Strive to exceed customer expectations and resolve issues promptly.

Leadership and Teamwork: Act as a leader and inspire the store team to achieve their full potential. Set an example by employing effective selling techniques and fostering a positive work environment.

Sole Quest’s Culture: Embrace Sole Quest’s culture of passion, community, and sustainability. Make a valuable contribution to maintaining and promoting these core values.

Compensation:
The position’s wage is dependent on relevant skills and experience. Full-Time Benefits to be announced at the 6 month mark.

Sole Quest provides ample opportunities for growth and recognizes exceptional performers without limits.

Join the Sole Quest team as the Assistant Store Manager and help customers elevate their sneaker journey to find the perfect pair

Store Location:
Bay & Dundas, Downtown Toronto

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Toronto, ON M5G 1C4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)
- Retail management: 1 year (required)

Work Location: In person



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