Assistant Store Manager

7 months ago

Toronto, Canada Sense of Independence Boutique Full time

Headquartered in Toronto, Ontario, Sense of Independence is a fashion driven retail business offering customers a collection of curated fashion brands and exclusive in-house designs.

Sense of Independence offers its products to customers across Canada and the U.S. through its Toronto retail location and its high volume e-commerce business. The company has a loyal customer following, a large social media presence and continuously strives to push the boundaries of the retail shopping experience both in-store and online.

As Sense of Independence continues to expand its retail presence across multiple platforms, the company is looking to grow its team at its Lawrence Plaza location (located at Bathurst St. and Lawrence Ave. W). A career at Sense of Independence offers competitive compensation, employee discounts, and opportunities for growth across the company’s business segments.
The Assistant Manager is a team leader who thrives in a fast-paced team environment.

**Position Overview**

The Assistant Manager supports the Store Manager with the overall daily management, sales, training, and operations of the store.

**Essential Duties & Responsibilities**
- Assist in motivating the sales team and align daily activities to achieve business goals
- Work alongside sales associates to achieve daily sales goals
- Monitor sales floor and zone coverage to drive sales and maintain customer focus
- Open and close the store in the absence of the Store Manager
- Model and ensure dress code compliance
- Communicate customer feedback to the Store Manager
- Respond to changing demands of the business
- Analyze stock levels to react and reorder fast sellers
- Assist in merchandising the store as new items arrive
- Protect the customer experience in all business areas
- Maintain relationships with our customers
- Ensure proper training on product knowledge
- Lead by example in all areas of the business: sales, dress code, time & attendance
- Ensure compliance with all policies and procedures
- Effectively leverages and appropriately delegates responsibilities to the entire team
- Fosters a challenging and positive team environment in which members participate, cooperate with and support each other
- Manage inventory to keep loss prevention low
- Ensure store is replenished properly throughout the day

**Experience, Skills, Knowledge and Qualifications**
- A minimum of 1 year of retail management experience
- Confident in a fast-paced, customer-centric environment
- Passionate about fashion and is knowledgeable of current fashion trends
- Excellent interpersonal skills supporting a team environment
- Excellent verbal and written communication skills
- Excellent time management/project skills
- Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
- Ability to recognize and react to changing work demands
- Goal oriented: ability to stay focused on creating winning results
- Hours/days of work vary due to the demands of the business
- Must be able to work shift standing and be able to lift approximately 20lbs, and to pack, unpack and move stock

**Benefits**:

- Company events
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

**Experience**:

- Retail management: 1 year (preferred)
- Fashion retail: 1 year (preferred)

Work Location: In person

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