Assistant Store Manager

6 months ago


Toronto, Canada FOX HOME Full time

BRAND: FOX HOME

LOCATION: FAIRVIEW MALL

Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn’t be more excited

As the Assistant Manager you must be an exceptional leader who can motive, inspire, and develop the store team to maximize sales and profits, create an exceptional work environment and ensure an extraordinary customer experience to each and every customer.

The Assistant Manager (ASM) in partnership with the Store Manager is responsible for overseeing the financial success of the store; ensures positive customer experiences; demonstrates a strong ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. The Assistant Manager understands key business drivers and adjusts the business accordingly.

ASM COMPETENCIES AND SKILLS

The Assistant Manager must demonstrate a set of competencies/skills that establish them as a leader within the store. These competencies outline a skill-set that is required of a Assistant Manager to be successful in their role. _Competencies include, but are not limited to:
- People: Optimizes talent _by developing direct reports, building effective teams and attracting and retaining top talent individuals. Influences people through effective communication. _
- Drives engagement and motivates people. The ASM can influence people through persuasion, directing and delegation of tasks. _
- Results: _Stays focused on performance. The ASM drives results and ensures accountability to those results. The A _SM is action oriented and resourceful. _
- Thought: _Shows that they understand the business through a strong customer focus, heightened business insight and financial acumen. The ASM is capable of making complex decisions. When making complex decisions the ASM plans, sets priorities, and uses a strong decision quality. _
- Self: _Remains flexible and adaptable and can manage ambiguity. The ASM is resilient and maintains composure in all situations.The Assistant Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.

Job Description
- Assistant Manager
- Key roles/ responsibilities

Assistant Managers are required to:

- Provide and ensure legendary customer experiences consistently
- Establish Customer Satisfaction
- Coach, Develop and maximize the success of all associates
- Sets expectations and ensures accountability
- Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
- Build a team that works well together based on the needs of the store
- Recruit, hire and staff
- Ensure training of the associate team
- Analyze business and create action plans
- Communicate effectively with/to team
- Direct/execute company policies/practices
- Direct merchandise flow
- Ensure visual & merchandising standards and a positive in-store experience
- Manage controllable expenses
- Maintain Mango Procedures Loss Prevention and Safety

REQUIRED SKILLS/EXPERIENCE
- Minimum of (1) three years of specialty, luxury goods or a comparable retail environment
- Prior sales management experience
- Demonstrated ability to achieve individual selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team-environment
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
- Exceptional interpersonal, communication and customer service skills
- Ability to identify/assess top talent and train/develop/retain great people. Proficient in windows-based software such as Excel, Word and Outlook

PHYSICAL CAPABILITIES
- Ability to work a flex schedule (which includes nights, weekend and holiday availability)
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
- Ability to climb step stools and ladders
- Ability to stand/walk for long periods at a time
- Possess manual dexterity and hand-eye coordination
- Ability to travel to other store locations (if needed) and attend district meetings
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
- Ability to work as part of a team Ability to effectively communicate with customers, peers and management- We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted._



  • Toronto, Canada Urban Nature Store Full time

    Job description **Urban Nature Store - Assistant Store Manager - Etobicoke** **Attention Nature & Wild Birding Enthusiasts!!** Urban Nature Store is seeking a self-motivated, highly organized person to join our team as Assistant Manager of our Etobicoke store, located at 100 The East Mall. Urban Nature Store is a leader in the Wild Birding industry. Our...

  • Store Manager

    2 months ago


    Toronto, Canada Steve's Music Store Full time

    **Company operating name**:Steve’s Music Store Inc **Business address**:415 Queen St W., Toronto, ON M5A 2V5 **Title of the position**:Store Manager **Job duties**: - Meet sales goals by training, motivating, mentoring and providing feedback to sales staff. - Complete store administration and ensure compliance with policies and procedures. - Maintain...

  • Store Manager

    1 month ago


    Toronto, Canada Steve's Music Store Full time

    **Company operating name**:Steve’s Music Store Inc. **Business address**:415 Queen St W., Toronto, ON M5A 2V5 **Title of the position**:Store Manager **Job duties**: - Meet sales goals by training, motivating, mentoring and providing feedback to sales staff. - Complete store administration and ensure compliance with policies and procedures. - Maintain...


  • Toronto, Canada Call It Spring Full time

    Job Title: Assistant Store Manager (Full Time) Call it spring (Dufferin Mall) **Responsibilities**: - Assist the store manager in overseeing daily operations and ensuring the store meets its sales goals - Provide exceptional customer service and address customer inquiries and concerns - Train and supervise store staff, including scheduling, assigning...


  • Toronto, Canada Vitaly Design Ltd. - Compound Studio Full time

    Assistant Managers are essential to the opening/closing procedures of the store and driving the business by supporting their team and manager to provide exceptional service and creating lasting relationships. They are responsible for upholding the store’s presentation, merchandising, organization and quality of service. Assistant Managers are responsible...


  • Toronto, Canada BURTON Full time

    Snowboarding is a social sport, and as part of this team, you will be the direct connection between customers and our brand in your local community. We are passionate about riding, knowledgeable about our products, and above all, excited to share this passion and expertise with our customers. Our stores are designed to tell our compelling brand story, while...


  • Toronto, Canada Cleo Fashions Inc Full time

    **ASSISTANT STORE MANAGER** **TD Centre, Toronto, Ontario** **FULL TIME** As an Assistant Store Manager with cleo you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. Partnering with the Store Manager you will lead all aspects of the store’s business and support day to day operations. **What...


  • Toronto, Canada Roots Full time

    WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a...


  • Toronto, Canada Sense of Independence Boutique Full time

    Headquartered in Toronto, Ontario, Sense of Independence is a fashion driven retail business offering customers a collection of curated fashion brands and exclusive in-house designs. Sense of Independence offers its products to customers across Canada and the U.S. through its Toronto retail location and its high volume e-commerce business. The company has a...


  • Toronto, Canada Psycho Bunny Full time

    Can you envision your future accomplishments as an **ASSISTANT STORE MANAGER** at **PSYCHO BUNNY?** **WHO WE ARE** Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious...


  • Toronto, Canada JACK & JONES Full time

    **Position**:Assistant Store Manager, JACK & JONES **Reports to**:Store Manager **Location**:Toronto Eaton Center **What we offer**: - Always have an incredible sense of style with our 50% employee discount in store and online for you and your family - Participate in a monthly bonus program of between $ 200 - $ 1400 to be won (depending on store volume) -...


  • Toronto, Canada Sense of Independence Boutique Full time

    Headquartered in Toronto, Ontario, Sense of Independence is a fashion driven retail business offering customers a collection of curated fashion brands and exclusive in-house designs. Sense of Independence offers its products to customers across Canada and the U.S. through its Toronto retail location and its high volume e-commerce business. The company has a...


  • Toronto, Canada Kal Tire Full time

    **Assistant Store Manager - Join our Store Leadership Team!** **Retail Store, Toronto, ON** **Key Highlights of this role** - Passionate towards developing team members’ careers. - Understanding of hiring practices, training, influence, mentorship, and performance management. - Continue growth in customer relationships, communicate, and support the store...


  • Toronto, Canada Mejuri Full time

    Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri...


  • Toronto, Canada Psycho Bunny Full time

    Can you envision your future accomplishments as an ASSISTANT STORE MANAGER at PSYCHO BUNNY? WHO WE ARE Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals...


  • Toronto, Canada Fox Group Canada Inc. Full time

    Salary: **BRAND: Laline** **POSITION: Assistant Store Manager** **Who are we?** Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail...


  • Toronto, Canada SoleQuest Inc. Full time

    As the Assistant Store Manager, you will play a pivotal role in driving the success of our retail store. Your primary objective will be to exceed the store's financial goals by creating a top-notch shopping experience for our valued customers. You will assist the leadership team in various responsibilities, including managing merchandise and inventory,...


  • Toronto, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...


  • Toronto, Canada Sukoshi Mart Full time

    **WHO WE ARE** We aim to provide exceptional in-store shopping experiences for customers in the Greater Toronto Area, and an online portal for consumers across North America. As a budding enterprise, we are looking for like-minded individuals to share their skills and experience with us. **RESPONSIBILITIES** - Coaching and guiding your team to drive sales...


  • Toronto, Canada Rack Attack Full time

    **Who We Are** We’re your local adventure experts —helping you expand your vehicle’s potential, creating more space for friends and family, peace-of-mind protection for your prized gear and bigger possibilities for your next weekend escape or road trip with no return date. Whether you’re answering a spontaneous call to the wild or carefully plotting...