Hhc Sales Clerk

5 months ago


Hamilton, Canada Rexall Pharmacy Group ULC Full time

**The Role**: HHC Sales Clerk

At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “I²CARE” values. Talk about a dream team

**What you are looking for**:

- A closely connected culture
- A total rewards package meant to enhance your work-life flexibility
- Fully utilizing your talent
- Professional growth and development via challenging projects and assignments
- Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

The road ahead is one of adventure and heart. Are you our next all star?

**What you will be doing**:

- Answering inbound calls to educate potential clients on rental contracts and processes.
- Communicates directly with HCCSS and all other agencies to process rentals and sales.
- Creating customer accounts in the database.
- Setting up tokens to process payments.
- Managing order cancellations and exchanges, resolving payment issues, customer complaints, addressing shipping problems, and managing returns/ refunds.
- Processing post-rental sales.
- Following up on past due payments.
- Collect and report on customer feedback.
- Filing and managing paperwork.

**How you will succeed**:

- Education or experience equivalent to a high school diploma is required.
- At least two years related experience is required.
- Excellent communication, both written and verbal
- Customer Service experience
- Strong problem solving abilities
- Ability to work in a fast-paced environment

**Are you #ALLin?


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