Medical Office Secretary/assistant

3 days ago

Scarborough, Canada East End Women's Clinic Full time

**Medical Office Secretary/Assistant**

We are looking for a friendly, organized and reliable Medical Office Secretary/Assistant to join our team. You will be responsible for providing administrative and clerical support to our medical staff and patients. You will also perform some minor medical duties, such as taking vital signs, preparing exam rooms and assisting with procedures.

**Responsibilities**:

- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments
- Verify insurance information and assist with billing processes
- Maintain patient records and update electronic medical records (EMR) systems
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to specialists and follow-up appointments
- Provide support to medical staff as needed
- Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Interview patients in order to complete forms, documents and case histories
- Complete insurance and other claim forms
- Initiate and maintain confidential medical files and records
- Prepare financial statements and billing
- Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
- Order supplies and maintain inventory
- Determine and establish office procedures and routines
- May supervise and train other staff in procedures and in use of current software
- Perform file system and database management
- Take messages and manage a multi-line phone to handle calls
- Process medical insurance claims and patient billing
- Schedule staff meetings and take, transcribe and distribute minutes
- Prepare reports, invoices and memos
- Perform minor medical duties, such as taking vital signs, preparing exam rooms and assisting with procedures

**Requirements**:

- High school diploma or equivalent
- Medical office assistant certificate or diploma from a recognized institution is an asset
- At least one year of experience in a medical office setting
- Proficient in Microsoft Office and medical software
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy
- Knowledge of medical terminology, billing and coding
- Ability to handle confidential and sensitive information
- Ability to multitask and prioritize in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to handle confidential information with discretion
- Excellent customer service skills and ability to work well with patients and staff
- Proficient computer skills, including knowledge of Microsoft Office Suite

**Benefits**:

- Competitive salary
- Friendly and supportive work environment

**Job Types**: Full-time, Permanent

**Salary**: $16.55-$18.00 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- medical Secretary: 1 year (preferred)

Ability to Commute:

- Scarborough, ON M1R 0B1 (required)

Work Location: In person

Expected start date: 2024-02-26

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