Medical Secretary

2 weeks ago


Scarborough Village, Ontario, Canada Scarborough Centre for Health Communities Full time

Scarborough Centre for Healthy Communities (SCHC) is dedicated to meeting the diverse, holistic health needs of the people of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health.

Through the promotion of healthy lifestyles and delivery of a comprehensive range of culturally competent health and social services, we cultivate vital and connected communities.


We are currently looking to hire a:

Medical Secretary - Hospice Palliative Care Program (HPC)
1-Permanent Part-Time (21 hrs/wk)

Reporting To:
Manager - Community Health Teams

Purpose:

The Medical Secretary will provide organizational medical secretarial support for clinical and allied health staff within the HPC Team.

S/he will greet all callers and visitors, take messages, provide accurate information regarding internal programs and services, external resources, and will link the person to appropriate internal and external personnel who can respond best to inquiries.


Scope and Accountability:


The HPC - Medical Secretary's key role will be maintaining the overall welcoming tone of the reception area and responds effectively to problems that arise.

In addition, s/he will cancel, book or rebook appointments and provide general administrative support to the team. The Medical Secretary will assist with scheduling palliative education sessions and complete data entry.

The HPC - Medical Secretary will be required to open and close the building at times, following relevant security procedures.

As the first point of contact in the organization s/he must be sensitive to the barriers that many individuals face when accessing health care services.


Key areas of responsibility:

  • Respond to phone calls and inquiries and redirect as appropriate
  • Organize and maintain clinical filing system (electronic and manual)
  • Schedule client appointments as required
  • Upload prescriptions, liaise with physician's/Nurse Navigator's as required
  • Work closely with Intake Nurse for any urgent referrals
  • Provide support to central access process
  • Assist and support Palliative Educational Events
  • Update resource and referral directory in EHR
  • Scan and file reports into EHR charts as they arrive
  • Fax, photocopy, scan, and file referrals
  • Assist with palliative care administrative needs
  • Schedule palliative care education sessions as required
  • Perform other duties as assigned that are reasonable within the scope of the job

Educational and/or Professional Qualifications:


Demonstrated knowledge, skills and abilities in medical administration either attained from a degree or diploma from an accredited university or college program or through an equivalent level of experience.

Medical Secretary Certification from an accredited college.

Level of Experience:

  • Three to five years medical secretary experience in a community health centre or office.

Skills and Attributes:

  • Excellent written/verbal communication and interpersonal skills
  • Oral and/or written fluency in other languages relevant to providing service in the role would be considered an asset
  • Demonstrate problem solving, conflict management, and time management skills
  • Proficiency working with computers and medical software programs, i.e. Practice Solutions, Microsoft
Office, including MS Word, Excel, PowerPoint, and Outlook

  • Sensitivity and awareness of cultural, racial and socioeconomic diversity within the community
  • Knowledge of hospice palliative care an asset

Significant Working Conditions:

  • Flexibility of hours early morning, evening and weekend work will be required
  • Availability to work on short notice to cover sick leave and vacation time.

Significant Working Conditions:

  • Ability to work flexible hours including oncall telepractice rotations evenings and weekends
  • Ability to travel across Scarborough to a variety of care settings
  • Valid driver's license
  • Car required

Remuneration:
$ $24.59

Band:
I

Please note:
All other conditions of employment are set out in the collective agreement between SCHC and SEIU.

Please reply in confidence to HR:

Deadline:
_5:00 pm August 31, 2023_


  • We would like to thank all applicants; only those invited to interviews will be contacted. _
  • Disabilities Act, 2005,_ and its associated regulations. We respect and uphold the requirements set forth under the _Accessibility for Ontarians with Disabilities Act, 2005,_ and its associated regulations. SCHC will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Find us on Social Media:
Facebook - Twitter - Linked In - You Tube**
Job Type: Part-time

Part-time hours: 21 per week

Salary:
$21.74-$24.59 per hour

Ability to co
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