Customer Service/inside Sales

6 days ago


Duncan, Canada Cedar Grove Roofing Full time

Reporting to the Branch Manager, the counter/inside sales role is responsible for answering and directing calls to the right person. Whether on-line, on the phone or in person, you will assist customers, contractors, and other branches in selecting the right product for the jobs.

**ALL CANDIDATES MUST BE AVAILABLE FOR IN PERSON INTERVIEWS**.

**What we are looking for**:

- High School diploma or equivalent combination of experience
- At least 2 years in a customer service role in the construction or roofing materials industries
- Good basic math skills
- Computer literate, we can train in our system
- Clear printing/writing is required for some invoices
- Reliability and a strong desire to learn and grow in the role
- Excellent interpersonal and communications skills
- Conflict management skills are an asset.
- Good under pressure
- Cash handling/reconciling experience

**Why work for us**:

- Full time - 8 hrs - Monday - Friday (between 7:00am - 3:30pm)
- This is a fulltime role with benefits available after probation
- Work/ life balance - all day shifts
- Competitive wages
- Development opportunities to help move your career forward
- Benefits available after probation

**Conditions**:

- Sitting, standing, using a computer to find stock, print orders etc.
- Can be busy
- This is a fulltime, permanent position starting at $19 - $21/hr depending on experience.

**Why Should You Apply?**

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
We follow all WorkSafe BC and PHA regulations and update accordingly.

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (required)



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