Mobile Client Navigator

6 days ago

Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

**Mobile Client Navigator - Safe Centre of Peel Response Team**

**(Full-time - 3 Year Contract)**

Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the Safe Centre of Peel - a partnership of 16 social service organizations. The Safe Centre is a safe and welcoming space where many agencies work collaboratively and integrate services to respond to victims and survivors of intimate partner violence at a single location.

**Position Summary**

CFSPD is currently seeking a Mobile Client Navigator who will be responsible for providing a collaborative and coordinated trauma-informed response to verbal domestic situations alongside Peel Regional Police. The Mobile Client Navigator reports to the Clinical Program Manager. This position will be based in the Region of Peel.

**Responsibilities**

**Triage, Assessment and Case Management**
- Respond alongside with Peel Regional Police to incidents of verbal domestic disturbances that are called into 911.
- Provide immediate situation stabilization and screening/assessment and referral in the community.
- Engage in case consultation and provide coordinated response with other collaborative partners, as necessary.
- Provide family members with information, resources, and linkage to client navigation at the Safe Centre of Peel and other community partners as appropriate.
- Provide anti-oppressive, trauma-informed psychoeducation about patterns of coercive control and family violence dynamics to relevant parties, as appropriate.
- Provide post-response outreach and case management, as appropriate and if desired by the family members. Community Involvement and Outreach
- Support and promote awareness and understanding of the Safe Centre of Peel.
- Establish and maintain relationships with on-site and off-site partners and agency service partners.
- Represent the agency at internal and external committees as needed. Administration
- Prepare, compile, submit, and maintain accurate records, files, statistics, and additional relevant information in accordance with agency policy, and funding requirements.
- Keep careful and accurate records and maintain client case file of all relevant information pertaining to assigned caseload.
- Collect relevant client demographic data.
- Create, update and maintain client enrollment information in database in a timely manner. Other
- Participate in agency fundraising activities as deemed appropriate and necessary by Agency Management.
- Attend required agency activities and meetings.   
- Perform other duties as assigned.

**Qualifications**
- Bachelor's Degree in Social Work, Community College Diploma or related human service field diploma and registration with the Ontario School of Social Workers and Social Service Workers or other applicable regulatory body required.
- 3-5 years of relevant work experience preferred.
- Knowledge of the principles and practices of counseling, social work, and case management, especially as they relate to family violence dynamics.
- Demonstrate positive interpersonal skills and ability to work in a team environment with co workers, community providers and stakeholders and clients.
- Strong organizational and time management skills, ability to prioritize and meet multiple deadlines.
- Excellent verbal and written communication skills (Proficiency in other languages is an asset).
- Proficient in Microsoft Office suite and working knowledge of database management.
- Ability to work independently.
- A satisfactory Vulnerable Sector Criminal Records check.

**How to Apply**
- **We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will only contact those selected for consideration**_

**Job Types**: Full-time, Fixed term contract

**Benefits**:

- Company pension
- On-site parking

Work Location: One location

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