Transitional Support Case Manager

2 weeks ago

North Bay, Canada District of Nipissing Social Services Administration Board Full time

**Bulletin D2024-04**

**The District of Nipissing Social Services Administration Board is hiring**

**Transitional Support Case Manager**
**(Permanent
- Full Time )**

Do you aspire to have a fulfilling position in the human services delivery environment and to make a difference in the lives of the people in our community? The District of Nipissing Social Services Administration Board (DNSSAB) prides itself on putting people first. Here at the DNSSAB, we strive towards a future of healthy, sustainable communities within our region. To achieve this, we are looking for a talented Transitional Support Case Manager to add to our exceptional Ontario Works team.

Under the general supervision of the Supervisor of Employment and Client Outcomes, determines initial and on-going client eligibility according to Ontario Works Act & Regulations; develops, implements and monitors an employment case plan in conjunction with each participant; manages an assigned caseload of Ontario Works recipients. The Ontario Works Case Manager - Transitional Support will use their knowledge and expertise in the area of mental health and/or addictions to support, coach and guide clients struggling with these barriers.

**Qualifications**:

- Completion of a two (2) year diploma or degree in a Social Science field;
- Two years relevant experience within the last 5 years working in a position that directly delivers mental health and / or addiction services to adults struggling with these barriers;
- Good working knowledge of the Ontario Works Act & Regulations;
- Experience working with people struggling with mental health and/or addiction related issues;
- Comprehensive knowledge of client-centred mental health and addictions interventions, and practice methods;
- In depth knowledge of community resources, treatment centres, social service networks and organizations;
- Sound knowledge of de-escalation techniques and crisis management;
- Good verbal and written communication skills, motivational skills and conflict resolution skills;
- Excellent customer service skills;
- Able to identify when an external referral is required to address the client’s needs;
- Proficiency in the use of computers;
- General knowledge of the full range of programs delivered by DNSSAB including: Ontario
- Works, Child Care and Social Housing;
- Must possess valid Ontario Driver’s License and have a vehicle available for use on the job;
- Respect confidentiality

Must be legally eligible to work in Canada. Police Record Check within three (3) months is a requirement.

DNSSAB is an equal opportunity employer. In accordance with DNSSAB’s Accessibility Policy, accommodations will be provided in all parts of the hiring process. Applicants are encouraged to make their needs known to Human Resources in advance.

**Job Types**: Full-time, Permanent

**Salary**: $57,426.93 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-02-13

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