Transportation Service Worker

2 weeks ago


Orillia, Canada Helping Hands Full time

The Transportation Service Worker (TSW) will work cooperatively and professionally with other healthcare providers, other agency staff, and Helping Hands staff to provide transportation services to clients, as directed by the organization.

**What you need to have**:

- A High School Diploma or greater
- Ability to effectively communicate both verbally and in writing
- Maintain own current driver’s license (G or equivalent)
- A Driver’s Abstract clear of uninsurable convictions
- At least 3 years of driving experience in Canada
- A defensive driving mindset and a firm understanding of related techniques
- Current, clean criminal record check including vulnerable sector check
- Computer proficiency is considered an asset
- Proven ability to multi-task, prioritize and work in a fast-paced work environment
- Must have the ability to plan, organize, develop, implement and interpret the existing and new programs, goals, objectives, policies, procedures, etc.
- Ability to work well independently
- Awareness and respect for the cultural diversity of clients while maintaining a high level of integrity, confidentiality, and accountability.
- Proficiency in French is an asset; and

**What you need to do**:

- Protect and promote the welfare, dignity, and individual rights of our clients at all times
- Adhere to the goals, policies, and aims of Helping Hands in all activities
- Drive clients to medical appointments, shopping, personal care appointments, social events, etc.
- Safely and appropriately load and unload clients and their mobility devices in vehicles, maneuver and operate wheelchairs
- Operate both standard passenger vehicles and various types of wheelchair vans and multi-passenger units, safely and efficiently
- Conduct pre and post-shift vehicle circle checks
- Conduct inventories of equipment and supplies, including but not limited to, first aid kits, fire extinguishers, roadside safety kits, etc.
- Conduct cleaning of interiors and exteriors of vehicles, such as dusting, vacuuming, and cleaning windshields
- Conduct deep clean functions such as thorough vacuuming of all parts of vehicles, auto detailing, washing mats, washing vehicles and documents as required
- Conduct decontamination functions of vehicles such as cleaning out bodily fluids in vehicles, and following all infection control protocols
- Refuel vehicles and check other fluid levels as part of circle checks, checking tire pressures, and other basic vehicle maintenance functions
- Pick up various supplies and conduct errands, as directed by management
- Assist in Home at Last (HAL) functions and duties
- Assemble and set up operations equipment, including furniture, office equipment, etc.
- Provide continuation of service, with respect to oxygen administration, as stipulated in Scope of Practice; properly and safely secure tanks and related equipment during transport
- Ensure administrative functions are completed in a timely and efficient manner
- Assist the manager with assessing, investigating, and following up on incidents related to clients
- Providing data entry duties including entering statistics, log information, etc.
- Ensure safety protocols and procedures are adhered to at all times
- Participate in training modules, as directed by management
- Provide ride-along training to new volunteers and staff
- Bring to the attention of the Director of Operations any incidents, complaints, and/or accidents in the organization.
- Adhere to and re-enforce the organizational structure, providing support where needed to meet client needs
- Respond to organizational emergencies, as directed by management
- Regularly reviewing, comprehending, and adhering to the Transportation Manual; and
- Any other duties, as assigned

**Work Location**: In person
- Other Considerations_
- Due to the changing nature of the Organization’s role and relationship with funders, the duties and responsibilities of this position may change, from time to time, necessitating the delegation of other related duties within the Organization. _
- This position is created and maintained within the Organization through program funding through the Government of Ontario. The continuation of this position within the organization is dependent on continued funding through the Government of Ontario._

Helping Hands is an equal opportunity employer. We are committed to ensuring equal and full participation for all applicants during the recruitment and selection process.

We thank all applicants for applying, however, only those selected for an interview will be contacted.

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Preferred
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to


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