Csr (Customer Service Representative)
3 months ago
Job description
**The Role**
**Service and Selling**
- Create a welcoming environment
- Provide exceptional customer service by ensuring that the customer takes priority at all times
- Identify and exceed all customer needs and expectations
- Maximize all selling opportunities.
**Operations**
- Assist the store manager or licensed optician with inventory control and delivery procedures
- Maintain consistent visual merchandising and housekeeping standards at all times
- Maintain an up to date knowledge of all collections and lens technical information
- Ensure adherence at all times to our operating and security procedures
**Teamwork**
- Be aware of the impact of your behavior on others
- Demonstrate a flexible approach, responding positively to any reasonable request
**Qualifications**:
- 1+ years experience in retails sales, preferably in eyewear, luxury goods or jewelry.
- A sales driven, goal oriented individual with a positive, high energy personality.
- Demonstrate strong verbal and written communication skills.
- Possess computer skills to operate our retail POS system.
**Availability**:
- Should be available to work on Mondays, Fridays and Saturdays or Sundays.
- Any other days as needed.
Work remotely
- No
**Job Types**: Full-time, Permanent
Pay: From $17.50 per hour
**Benefits**:
- On-site parking
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
**Experience**:
- customer service: 1 year (required)
- sales: 1 year (required)
Work Location: In person
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