Appointment Coordinator
4 months ago
**Service Appointment Coordinator **career and employment opportunity awaits you.**
- The Power to Move You_
**Alta Infiniti**, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic **SERVICE APPOINTMENT COORDINATOR **to join the Team.
Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.
**What’s in it for you.**
- Competitive and generous compensation package
- Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance and so much more
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Opportunity for career advancement within the group
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more
**About the opportunity**
As an integral part of the “we can do that” operation, this position is responsible for scheduling customer vehicle service and maintenance appointments. Specifically:
- schedule vehicle service and maintenance appointments through inbound and outbound campaigns
- explain recommended and required vehicle maintenance to customers
- contact customers to confirm upcoming vehicle service and maintenance appointments, and/or reserve appointment for missed appointments
- act as the initial contact for customer concerns/complaints, and direct as required
**About you.**
- 1 to 2 years’ experience as a customer service or business development representative
- Secondary School diploma, or equivalent experience
- working experience with Customer Relationship Management Systems
- ability to communicate professionally (verbally and written)
- self-motivated and driven with a passion for excellence in execution
- ability to adapt to a changing environment and meet deadlines
- strong attention to detail, organized and strategic
- ability to maintain professionalism
- ability to work independently and with mínimal supervision
- a desire to work in a high energy, fast-paced environment
- a proven commitment to quality of work
**Why choose Zanchin Automotive Group?**
Your career ambitions will be achieved - we offer career development and advancement.
You will be part a winning team - we are a leader in the industry driven by 50 years of people-centric business modelling.
Your voice will be heard and ideas celebrated - we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.
You will enjoy a competitive pay and bonus plan - we offer many employment perquisites.
You’ll be part of a culture at the fore-front of transparency, communication and engagement - we are a Team, and work together to achieve and thrive.
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