Solution Consultant

5 months ago

Thornhill, Canada Enginess Full time

Enginess is looking to expand its Professional Services team; we are in search of a Solution Consultant.

**About Enginess**

Enginess is a leading digital business consultancy, specializing in strategy, innovation, experience design, and software engineering. Our mission is to empower organizations to thrive in the digital age through streamlined and agile digital transformation.

From concept to implementation, we partner with some of North America's top corporations and not-for-profits, designing and developing cutting-edge digital solutions. With a steadfast commitment to innovation and the latest technology, we enable businesses to make informed decisions and achieve their objectives.

At Enginess, we offer comprehensive support, from ideation to execution, deployment, and ongoing maintenance. Our flexible and scalable technology solutions ensure exceptional results, delivered on time, every time. Join us in shaping the future of digital excellence

**The Role**

This is a hybrid role; our office is in Thornhill, ON. Primarily, the role will be remote (work from home), with requirements to attend our office in person for meetings or events a few times each quarter, or as the business requires. Regular business hours are Monday to Friday, 9:00am to 5:00pm EST, with some flexibility.

**Key Responsibilities**
- Meet with clients and perform business and technical requirements gathering.
- Conduct gap and fit assessments.
- Create process maps, workflows, and integration plans.
- Author functional specification documents and develop user stories; write product specifications.
- Facilitate and lead meetings and presentations with both clients and internal stakeholders to maintain project alignment.
- Establish clear communication channels between internal stakeholders and clients to thoroughly understand business objectives, technology requirements, gaps, and challenges.
- Gain a deep understanding of our client’s high-level business goals, objectives, and challenges to map their journey and recommend tailored solutions to maximize the value of our solutions.
- Strategically configure and design comprehensive and innovative solutions for clients ensuring optimal performance and long-term success.
- Contribute to strategic account planning by identifying and capitalizing on future opportunities.
- Collaborate across various internal teams.
- Work with PMO to maintain active project risk management.
- Provide leadership and coaching to motivate our teams to successful outcomes.
- Assess effectiveness, make solution adjustments as needed.

**We Would Like to See**:

- Exceptional analytical skills with a keen eye for detail and ability to translate complex information into actionable insights.
- Ability to develop and build strong, productive working relationships with clients and internal stakeholders.
- Autonomous and self-motivated, able to solve problems and make decisions in a timely manner.
- Excellent conflict resolution skills, proven ability to negotiate a positive outcome for organizations and their clients.
- Proficiency in managing competing priorities and multiple projects simultaneously, correctly identifying, and prioritizing business and project tasks.
- Collaborative mindset, working effectively in a team environment.
- Results-oriented outlook, focused on achieving objectives.
- Superior communication skills including verbal, written, and presentation skills.
- Ability to adapt quickly while constantly being mindful of key deliverables.
- Familiar with emergent technology trends and platforms.

**Your Experience and Technical Skills Include**:

- 5-8 years of Solution Consulting and/or Business Analyst experience.
- Knowledge and experience in the technology industry is required.
- College or university degree and/or equivalent experience in a related field; technology and/or business background strongly preferred.
- Must have exposure and experience with at least one of the following: Content Management Systems (CMS), Digital Asset Management (DAM), and Customer Relationship Management (CRM) systems.
- Experienced user of Microsoft 365 programs and platforms, as well as Microsoft Azure.
- Familiarity with Application Programming Interfaces (APIs).
- Knowledge and understanding of Node Package Manager technologies (NPMs) is preferred, but not required.
- Fundamental understanding of the platforms we work with, including but not limited to Advantage CSP, WordPress, and Sitefinity (.NET and open source _I _PHP based systems) or equivalent.
- Strong understanding of all web browsers and different mobile devices, versions, and functionality.
- Thorough understanding of the various aspects of the web product development life cycle.
- Atlassian software knowledge and experience (JIRA, Confluence, Tempo) a huge asset.
- Knowledge of web technologies including HTML / HTML5 / CSS _I _JavaScript Frameworks.
- Knowledge of responsive & adaptive web design.
- Understanding of compliance requirements

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