Expert Care Desk, Concierge

2 days ago

Montréal, Canada eXp Realty Full time

**Description**:

- Position at eXp Realty®_
- We are one of the _first all-remote companies_ with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Canada._

**Who is eXp?**

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty - a 7x Glassdoor Best Places to Work organization

**What you will do**:
Providing world-class service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system, multi-queue phone system, and agent support CRM. Helping to direct agents to where they need to go for help in different areas of our company.
- Frontline support for the ticket system in the world and agent support CRM-
- Provide world-class service to the agents-
- Provide resources and respond to agent inquiries via multi queue phone system
- Other duties as assigned

**How you will grab our attention**:

- High school diploma required or equivalent years of applicable experience- 0-2 years experience- Real Estate experience strongly preferred- Excellent written and verbal communication skills- Excellent organizational skills- Strong knowledge of Microsoft Office/Google Suite- Excellent written and verbal communication skills in both English and French- Problem Solving Skills
- 2+ years in the Customer Service industry
- If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply_

**What eXp Canada provides**:

- Medical, Dental, Vision, Long-Term Disability- Life Insurance and AD&D- Subscription to Calm and Vitality Wellness Programs- Paid Vacation- Paid Holidays- Up to 4 Paid Personal Days- 5 Paid Sick Days- One time stock option- $20/pay cheque for the first two pays of the month for your mobile phone/internet- RRSP employer match will be available in the near future- Fully remote environment- Amazing company culture
- And more..
- The starting base pay for this position is $50,000 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role._
- eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law._

  • Chef Concierge

    1 week ago

    Montréal, Canada The Minto Group Full time

    **Chef concierge / Lead Concierge (Front Desk)** *Montréal, QC, Canada** - **Build your future at Minto!** **Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or...

  • Concierge

    4 days ago

    Montréal, Canada Massmagna Investments Full time

    As a Building Concierge, you will play a crucial role in enhancing the quality of life for our residents. Your primary responsibility will be to ensure the smooth operation of our building's front desk and common areas, providing top-notch service and support to our residents and guests. **Responsibilities**: - Greet and assist residents and visitors in a...

  • Concierge

    4 weeks ago

    Montréal, Canada My Realty Full time

    Looking for a full-time LIVE-IN JANITOR with 2 years+ EXPERIENCE - Full time. - Experience in plaster and paint. - Minor plumbing and electricity. - We offer 4 ½ apartment + salary - Must be bilingual (English/French) (ONLY PEOPLE WITH EXPERIENCE AS A JANITOR / Concierge SHOULD APPLY) Pay: $18.00-$25.00 per hour **Benefits**: - Dental care - Extended...

  • Concierge

    2 weeks ago

    Montréal, Canada The Minto Group Full time

    **Job Title**:Concierge **Location**:4300 De Maisonneuve Boulevard West, Westmount, Quebec **Why join Minto?** We are an award-winning, fully integrated real estate company - proudly creating better places for people to live, work and play for over 60 years. With expertise in home building, construction and property and investment management, we’ve...

  • Concierge

    2 weeks ago

    Montréal, Canada Le Mount Stephen Full time

    **Work place**: 1440 Drummond St, Montreal, Quebec H3G 1V9 **Status**: Part-time **Salary**: $24.16 per hour The Mount Stephen is a Montreal boutique hotel located in the heart of downtown, in the Golden Square Mile district. This luxurious hotel accommodates up to 400 people; in 85 rooms and/or 5 prestigious suites. Whether you join the team to work for...

  • Purchase to Pay Help Desk Support

    4 weeks ago

    Montréal, Canada Excelgens Full time

    **Purchase to Pay Help Desk Support (P2P Analyst)** 5x P2P 1st level Analysts 2x P2P 2nd level Analysts 1x P2P Concierge **Requirements**: - strong stakeholder management skills - strong communication skills - strong problem-solving skills - Must be available to work in Montreal office at least 2x per week - Bilingual (Eng & French) Purchase to Pay:...

  • Front Desk Supervisor

    4 weeks ago

    Montréal, Canada HOTEL10 Montréal Full time

    **Place of work**: 50 Boul René-Lévesque Ouest, Montreal, Quebec H2Z 1A2 **Status**:Full-time/Permanent The Travelodge Montreal is an affordable hotel in the city center of the great metropolis. Are you looking for a pleasant, supportive and professional work environment where the art of hospitality, politeness and a smile are in the employees' DNA?...

  • Front Desk Agent

    2 weeks ago

    Montréal, Canada Le Mount Stephen Full time

    **Work place**: 1440 Drummond St, Montreal, Quebec H3G 1V9 **Status**: Part-time **Salary**: $24.16 per hour The Mount Stephen is a Montreal boutique hotel located in the heart of downtown, in the Golden Square Mile district. This luxurious hotel accommodates up to 400 people; in 85 rooms and/or 5 prestigious suites. Whether you join the team to work for...

  • Front Desk Agent

    6 days ago

    Montréal, Canada Le Mount Stephen Full time

    **Workplace**: 1440 Drummond St, Montreal, Quebec H3G 1V9 **Status**: Full-time **Salary**: $25.37 per hour The Mount Stephen is a Montreal boutique hotel located in the heart of downtown, in the Golden Square Mile district. This luxurious hotel accommodates up to 400 people; in 85 rooms and 5 prestigious suites. Whether you join the team to work for room...

  • Concierge / Janitor

    1 week ago

    Montréal, Canada App Group Full time

    **À propos de nous** **Groupe APP** est la maison-mère des marques Mackage et SOIA & KYO, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich, Paris et Seoul. **MACKAGE** Experts de la protection toutes saisons depuis 1999, Mackage travaille les cuirs, duvets et laines parmi les plus...

  • Commis Concierge

    1 week ago

    Montréal, Canada Montréal Marriott Château Champlain Full time

    **Work place **:1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9 **Status**: Full time **Salary**: 25.01$ per hour Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre and also by 1000...

  • Evening and Night Concierge in Old Montreal

    4 weeks ago

    Montréal, Canada Cogir Full time

    COGIR Immobilier has nearly 3,500 employees who are passionate about real estate and who work day after day to provide the best service and a better quality of life to our clients. Our team manages more than 170 properties located in Quebec, Ontario and the United States. The company is currently ranked 55th among the largest companies in Quebec **: Saint...

  • Concierge / Janitor

    7 days ago

    Montréal, QC, Canada Groupe APP - APP Group Full time

    À propos de nous Groupe APP est la maison-mère des marques Mackage et SOIA & KYO, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich, Paris et Seoul. Experts de la protection toutes saisons depuis 1999, Mackage travaille les cuirs, duvets et laines parmi les plus raffinés et les...

  • Concierge / Janitor

    7 days ago

    Montréal, QC, Canada Groupe APP - APP Group Full time

    À propos de nous Groupe APP est la maison-mère des marques Mackage et SOIA & KYO, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich, Paris et Seoul. Experts de la protection toutes saisons depuis 1999, Mackage travaille les cuirs, duvets et laines parmi les plus raffinés et les...

  • Service Desk Analyst

    2 weeks ago

    Montréal, Canada Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Analyst, Service Desk

    3 weeks ago

    Montréal, Canada Domtar Full time

    **Job title**: Analyst, Service Desk (a working knowledge of French is **required)** **Location**: Montreal (hybrid) **Reports to**: Manager, IT Service Desk Poste aussi affiché en français sous le nom Analyste, centre de soutien TI The IT Service Desk provides to the employees a unique point of contact for all incidents and service requests. It aims...

  • Analyst, Service Desk

    2 weeks ago

    Montréal, Canada Domtar Full time

    **Job title**: Analyst, Service Desk (a working knowledge of French is required) **Location**: Montreal (hybrid) **Reports to**: Manager, IT Service Desk Poste aussi affiché en français sous le nom Analyste, centre de soutien TI The IT Service Desk provides to the employees a unique point of contact for all incidents and service requests. It aims to be...

  • Cleaner / Concierge / Handyman

    2 weeks ago

    Montréal, Canada Bralexo Full time

    **Company description** Nos sites Web sont les suivants : Eclipse, Nuovo, Sfere & Bralexo --------------------------------------------------- Our websites include: Eclipse, Nuovo, Sfere & Bralexo **Job description** Nous sommes à la recherche d’un surintendant/concierge bilingue, organisé et professionnel avec assez d’expérience pour s’occuper...

  • Front Desk Receptionist

    4 weeks ago

    Montréal, Canada Salon Le Tube Full time

    Established in 2005 in the heart of Old Montreal, Salon Le Tube is all about a pleasant experience in a cozy venue. We are looking for a front desk team member with excellent attention to detail, organizational skills, being able to remain calm in stressful situations, and providing excellent customer service and support. **Responsibilities**: - Welcomes...

  • Concierge Luxury Villas

    2 weeks ago

    Montréal, Canada Rental Escapes Full time

    **About You**: You have a passion for travel and understand the high level of service that guests booking a luxury vacation expect. You are interested in the service industry and enjoy working with guests to make their experience one of a kind. Your creativity allows you to create unbelievable itineraries for your guests and unforgettable WOW moments that...