Stores Inventory Customer Service Coordinator

21 hours ago


Montréal, Canada Boutique La Vie En Rose Full time

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 3,500 employees and more than 275 stores across Canada and in 17 countries around the globe (100 stores).

Exclusive job perks
- 50% discount on all products;
- Flexible hours;
- Hybrid work from home schedule (head office);
- Opportunities for advancement within the company;
- Being part of a family-owned business committed to the community;
- Performance bonuses (in-store sales or management position);
- Recognition program for years of service;
- Innovation program to encourage idea sharing;
- Referral bonus ;
- Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).

**For full-time employees**:

- Group insurance plan;
- Three (3) to five (5) paid personal days (depending on the position);
- Minimum of 2% employer contribution to your RRSP.

PURPOSE OF THE ROLE

Under the responsibility of the Manager, Inventory Management, Stores, the incumbent of this position will be responsible for ensuring the best customer service with stores and various internal departments to ensure compliance with procedures and processes.
- Be the contact person for stores regarding situations/questions related to inventories or processes
- Carry out follow-ups concerning the different movements of inventories and the appropriate analyses.
- Ensure that store inventory processes are respected and ensure the production of various reports;
- Carry out follow-ups concerning inventory anomalies and make the necessary corrections;
- Participate in various tests of the ERP system version update;
- Participate in the validation of processes as part of the continuous improvement of the computer system (ERP);
- Participation in the coordination of the process of taking physical inventory of stores;
- Perform any other related tasks or analyses.

**REQUIREMENTS**:

- Bilingual in French and English (spoken and written) ;
- Good communication skills (customer service experience) ;
- Professional studies diploma in a related field;
- 1 to 3 years of relevant experience;
- Analytical skills and attention to detail;
- Good knowledge of Excel;
- Dynamism and multitasking.



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