Supervisor 1, Medical Device Reprocessing

7 months ago

Ottawa, Canada The Ottawa Hospital Full time

**About The Ottawa Hospital**:

- Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.**Rotation/Shifts**:
Days, evenings, and nights, including weekends, 8 and 12 hour shifts.
- For information purposes only - The Hospital reserves the right to change.

**Responsibilities**:

- Maintain proactive, positive and constructive employee relationships within a unionized environment;
- Works collaboratively with various supervisors on various shifts to achieve the departments objectives;
- Fostering positive relationships with various departments (surgeons, nurses, porters, clerks, supervisors and managers);
- Plans and manages workload assignments, provides support, coaching and performance management;
- Contributes to or leads special projects including cost savings, process and system improvements;
- Evaluates staff with Performance Appraisals;
- Complete daily audits for safety and ensuring everyone is following the proper procedures;
- Provides input into our strategic planning, budgeting and continual improvement;
- Checks in daily with Operating Room charge nurses to ensure all needs are meet.

**What you will do**:
TOH is looking for a an experienced, people and patient focused leader to join our medical device reprocessing team. Reporting to the Manager of Medical Device Reprocessing, the supervisor is an expert at building relationships from their front line staff to all stakeholders and is keep to contribute to change. The supervisor will be an open communicator who follow up on all requests in a timely manner and who provides realistic timeliness when communicating with our clients, setting clear obtainable objectives for our staff. The supervisor will conduct audits designed to impart in safe work practices aligned with efficiency and customer service in an open and transparent manner with staff. This supervisor will balance compassion with accountability, setting a standard of excellence in which we can continue to deliver world class care to patients in our community.

This role is a great opportunity for those who want to branch out from the traditional supervisor / team lead role to a fast paced and complex world in healthcare providing support to improve the way we care for patients in our community. The supervisor will lead and provide support to team of 15-20 technicians per shift. The supervisor manages the priorities and services we provide for our surgical procedures and outpatient clinics. The supervisor is also a key member of our management team and contributes to our overall strategy development, as well as our team development and staff safety.

**What you will bring**:

- Successful completion of a College Diploma program or an equivalent combination of education and experience;
- Previous supervisory experience or two (2) years experience in sterile processing;
- Medical Device Reprocessing Association of Ontario (MDRAO) course or an equivalent course/certification related to sterile processing;
- Strong interpersonal and organizational skills and ability to set workload priorities;
- Experience working in a fast paced environment;
- Knowledge of collective agreements;
- Knowledge of Microsoft Word and Excel.

**You will stand out with**:

- Community College Diploma in Business Administration or Materials Management;
- Proficiency in English and French oral expression (advanced level) and comprehension (advanced level).

**What you can expect from us**:

- The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.- The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.**P

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