Retail Market Operations Trainee

4 weeks ago

Toronto, Canada Circle K Full time

**About**

Our mission at Circle K is to make our customers' lives a little easier every day. We are part of communities across North America, Europe, Asia, and the Middle East, helping us grow into one of the world’s leading convenience and fuel retail businesses. Our parent company, Alimentation Couche-Tard (“Couche-Tard”), is a leader in the Canadian convenience store industry. Together, we are brightening journeys across more than 14,200 stores in 26 countries worldwide. We’re all about Growing Together.

**Program Overview**

Circle K’s College to Convenience Program (C2C) offers early career talent valuable work experience, mentorship from company thought leaders, and professional training across a variety of environments and business areas.

As a year-long development and training program designed for recent college graduates, C2C provides you with the resources you need to ignite your full potential and launch an accelerated career path at Circle K.

**We provide a Total Rewards package designed to make life better - both at work and at home.**
- Competitive Pay
- Bonus Program
- Company Car
- Cell Phone/Plan
- Tuition Reimbursement
- Accelerated career path (District Manager in as little as nine months)
- Company sponsored healthcare, dental care, vision and a pension plan

**Job Summary - Retail Market Operations Trainee**

As a **Retail Market Operations Trainee** in the C2C Program you will progress through four phases. The program kicks off with a live event where you and 30 like-minded college grads from across the country will travel to Charlotte, NC to participate in a leadership experience of a lifetime.

During Phase One, you will spend time getting acquainted with the support functions in your Business Unit like Marketing, HR, HSE, Fuel, Facilities, Finance and more.

What’s it like to work for a $50B convenience powerhouse? Your second phase is dedicated to answering that very question. You will gain a better understanding of the people and processes you will support in your role as District Manager.

Who better to teach you the ropes than one of our high-performing District Managers? In Phase Three, you will shadow a high-performing District Manager but expect more responsibility as you grow your skills.

Finally, it’s time for your first assignment as a certified District Manager. Ordinarily we start you with a small territory and graduate you to a larger territory as you gain skills and confidence.

**Job Summary - District Manager**

District Managers oversee the operations of multiple stores within a region. Their primary responsibilities include recruiting and training store managers, optimizing the market’s revenue growth, setting regional goals and ensuring that the stores under their supervision adhere to company and industry regulations.

**District Manager Responsibilities**:
Prioritize customer service, engagement and expediently resolve escalated customer concerns.
- Conduct market meetings, deliver training initiatives and inform store operators of directives.
- Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
- Monitor sales, competitive pricing, promotional programs.
- Actively participate in recruitment, selection and development of store operators and corporate managers.
- Execution of all security, mystery shop, health and safety programs.
- Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.
- Audit banking and other financial information at the store level.
- Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
- Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
- Follow merchandising programs, store sets, and participating in store renovations.
- Ensure operational compliance with Tim Hortons’ coffee standards, promotions and inventory management.
- Communicate all required information and reports to proper channels.
- Contact and control outside services.
- Any special projects as directed

**District Manager Requirements**:

- Degree in business management or related field
- Quantitative aptitude or experience managing budgets
- Leadership and decision-making ability
- Excellent time management and organizational skills
- Exceptional interpersonal skills
- Excellent written and verbal communication
- Analytical mindset and problem-solving skill
- Retail experience is highly desirable
- Willingness to relocate within Ontario
- Ability to travel to Charlotte, NC, USA
- Valid driver’s license

**Physical Requirements**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position

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