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Customer Service Clerk

4 months ago

Thunder Bay, Canada Community Clothing Assistance Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 7 months to less than 1 year
**Work setting**:

- Urban area
- Social service or charity agency
**Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Receive payments
- Sell merchandise
- Advise clients on advertising or sales promotion strategies
**Student status**:

- Full time enrollment
**Computer and technology knowledge**:

- MS Excel
- MS Word
**Work conditions and physical capabilities**:

- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Walking
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
**Other benefits**:

- Free parking available
- Work Term: Temporary
- Work Language: English
- Hours: 35 hours per week