Division Quality/lean Manager

2 weeks ago

Milton, Canada Parker Hannifin Corporation Full time

**Position Summary**

The Division Lean & Quality Manager is the primary resource for supporting the Parker Canada Division Lean, Quality and Manufacturing Engineering processes. Ensures continuous improvement in process, cost, quality and production. Responsible for implementing Lean and Six Sigma quality processes throughout all division departments and locations across Canada. By implementing processes and tools that eliminate waste in all administrative, manufacturing and support functions, improve productivity and ensures adherence to ISO processes. Provides input to strategic decisions that affect the functional area of responsibility. The position also focuses on compliance, customers and continuous improvement activities to create a culture of continuous improvement and quality at all levels.
**Responsibilities**
- Guides all Parker Lean Systems (PLS) initiatives within the Division. Works with Division Leadership and management on Lean implementation using Parker Lean Systems as the principal tool. Ensures the development of a robust Lean Future State Strategy to be implemented Division-wide. - Ensures adherence to PLS standards at the Division for the Site, Value Stream and Team Improvement Boards, enabling a PDCA culture and progression of the Lean Journey. Provides high level of technical and operational recommendations in meeting productivity, material control, product quality, and customer service goals. - Leads Division wide Kaizen events supporting and promoting a culture of continuous improvement and process excellence. - Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction. - Manages the customer complaint procedure, facilitates the investigation of quality problems, faults, and non-conformances with operational and functional teams; manages corrective and preventative problems to ensure quality standards are maintained. - Facilitates customer facing activities and communications including customer visits, responses, and preparation of information while leading site audit activities (external body, internal and customer) - Establishes and develops professional working relationships with customers, providing a technical service and reference point as required to support the company's products and reputation as a quality supplier. - Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and standards set by corporate / division policies. - Ensures on-going education of all employees at the Division. Promotes a Continuous Learning environment. - Coordinates necessary Division personnel for internal, customer and third party quality system audits. - Maintains a corrective action system to analyze and correct nonconforming conditions and complaints. - Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts. - Collaborates with Purchasing on the development and implementation of a supplier management strategy. - Collaborates with Engineering on new product development and design review for quality/reliability issues. - Maintain ISO quality system in compliance to ISO standard. - Lead Manufacturing Engineering processes to eliminate waste and improve productivity. - Communicates the status of Division wide Process Engineering initiatives with the Operations Manager.
**Qualifications**

**Closing Statement**

**Parker Hannifin**

**Language Tags

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