Front Desk Receptionist

2 weeks ago

Vancouver, Canada Banner Carpets Ltd Full time

We have an opening for a creative, energetic, professional who wants to work on some of the most exclusive and exciting projects in the city.

Banner Carpets Ltd is a well-established, fully integrated distributor of quality floor coverings. Banner Carpets distributes high quality, unique lines of residential and commercial carpets, area rugs, and hardwood flooring imported from around the world, through our “To the Trade”, Designer Showrooms. With the environment in mind, we specialize in wool carpet and green floor covering options. We are family owned and managed and are well respected throughout the flooring and Design community for providing quality flooring products since 1944.

Normal business hours are Monday-Friday, 9am to 5pm.

**Position Responsibilities**:

- Maintain showroom in a presentable manner
- Coordinate deliveries
- Receiving, labeling and distributing incoming packages
- Provide Professional Customer Service to Interior Designers, Architects, Specification writers, Building Contractors, Dealers and their clients.
- Provide inside assistance to sales staff including ordering samples and stock checks
- Light reception duties
- Communicate with our worldwide supplier partners
- Option to take on social media responsibilities

**Qualifications and Skills**:

- Experience in a high-end or luxury environment is beneficial. Customer service is of the highest importance here.
- Confident with computer skills including use of Microsoft Outlook, Word & Excel with the ability to learn new software
- Ability to work independently and as part of a team. Competent in using one’s initiative.
- Excellent organizational, verbal and written communication skills. Must be fluent in English.
- Must demonstrate the highest level of integrity and professional conduct. We place a high value on giving excellent customer service for both our clients and our manufacturers.

This position has the potential to grow into a full time inside/outside sales position or showroom management position. On top of performing the above outlined responsibilities the successful applicant will receive training and product knowledge to better assist customers.

If you enjoy working in a fast paced, customer service oriented environment. Please reply to the ad with your resume and accompanying cover letter.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- receptionist/administrative assistant: 1 year (preferred)

Work Location: In person

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