Automotive Service Manager

2 weeks ago


Ottawa, Canada Dilawri Automotive Group Full time

The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager to be our _Genesis Ownership Experience Manager_ at our newest dealership - _**Genesis Ottawa**_ - located on West Hunt Club Road. Genesis is a luxury brand that will satisfy customer ownership expectations with the unique Genesis credo of “_Delivering Exceptional_”.

Essential Duties of our Genesis Ownership Manager will be:

- Willingness to “deliver exceptional” by managing customer expectations throughout the service appointment, write up, recommendation, quality, redelivery, and follow up phases of the overall Genesis ownership experience.
- Responsible for implementing and administering all systems, procedures and processes of the Genesis ownership experience, with special attention to the key drivers of customer loyalty.

Position Requirements:

- A minimum of 1 year of Automotive Service experience with a luxury brand, as well as a minimum of 1 year of Automotive Service Manager experience or 2 years of Automotive Service Advisor experience. Having all of this experience within a luxury brand experience is a strong asset.
- Energetic and positive with a proven track record of exceptional customer service in the automotive service industry.
- Possess a sound automotive fixed operations background.
- Proud to be a luxury brand ambassador with demonstrated ability to set and exceed expectation.
- Must be a strong leader, communicator, and up-to-date on modern technology.
- Highly organized and hard wired for success.

Compensation - $60,000 to 85,000 and up based on performance

S. Dilawri Automotive Group is among the leading automotive retailers in Eastern Ontario with over 400 employees and 11 dealerships located in Ottawa. We pride ourselves on having among the top performing dealerships for all our brands.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$85,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Automotive Service Manager: 1 year (preferred)
- Automotive Service Advisor: 2 years (required)
- Automotive Luxury Brand: 1 year (required)

Work Location: In person



  • Ottawa, Ontario, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager to be our _Genesis Ownership Experience Manager_ at our newest dealership - _Genesis Ottawa_ - located on West Hunt Club Road. Genesis is a luxury brand that will satisfy customer ownership expectations with the unique Genesis credo of "_Delivering...


  • Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...


  • Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...


  • Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...


  • Ottawa, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...


  • Ottawa, Canada Surgenor Automotive Group Full time

    **Automotive Service Advisor NO WEEKENDS! HUGE OPPORTUNITY!!** **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Service Advisor**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is...


  • Ottawa, Ontario, Canada Surgenor Automotive Group Full time

    Automotive Service Advisor NO WEEKENDS HUGE OPPORTUNITYSurgenor Automotive Group is a progressive store offering a great career opportunity as a Full-time Service Advisor.In business for over 50 years, the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible...


  • Ottawa, Canada Car-On Automotive Group Full time

    Car-On Auto is looking for an Automotive Service advisor! **About Car-On Automotive Group**: Family-owned and located in Ottawa we are a pre-owned automotive store in a league of our own. We are Eastern Ontario's largest and fastest-growing pre-owned store. We are a full-fledged, cradle-to-grave dealership with sales, service, parts and body shop...


  • Ottawa, Ontario, Canada Car-On Automotive Group Full time

    Car-On Auto is looking for an Automotive Service advisorAbout Car-On Automotive Group:Family-owned and located in Ottawa we are a pre-owned automotive store in a league of our own. We are Eastern Ontario's largest and fastest-growing pre-owned store. We are a full-fledged, cradle-to-grave dealership with sales, service, parts and body shop departments....


  • Ottawa, Ontario, Canada Dilawri Automotive Group Full time

    Sales ManagerOrleans Mitsubishi is currently seeking a high energy, experienced Sales Manager to lead and grow our Sales Department to new heights in New and Used Sales while maintaining one of Ontario's highest Customer Service Experiences.Position Requirements: Automotive Sales Management experience with a proven track record, along with a valid OMVIC...


  • Ottawa, Canada Car-On Automotive Group Full time

    Car-On Auto are looking for car service advisors! **Responsibilities**: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the database system and close the orders by providing appropriate repairs and services. - Provide...


  • Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Orleans Mitsubishi** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the...


  • Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our Mitsubushi dealerships. Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the database system and close...


  • Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our Mitsubushi dealerships. Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the database system and close...


  • Ottawa, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Orleans Mitsubishi** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the...


  • Ottawa, Canada Car-On Automotive Group Full time

    Car-On Auto is looking for an Automotive Service advisor!About Car-On Automotive Group:Family-owned and located in Ottawa we are a pre-owned automotive store in a league of our own. We are Eastern Ontario's largest and fastest-growing pre-owned store. We are a full-fledged, cradle-to-grave dealership with sales, service, parts and body shop departments....


  • Ottawa, Canada Car-On Automotive Group Full time

    Car-On Auto is looking for an Automotive Service advisor!About Car-On Automotive Group:Family-owned and located in Ottawa we are a pre-owned automotive store in a league of our own. We are Eastern Ontario's largest and fastest-growing pre-owned store. We are a full-fledged, cradle-to-grave dealership with sales, service, parts and body shop departments....

  • Automotive Detailer

    6 days ago


    Ottawa, Canada Surgenor Automotive Group Full time

    **Surgenor Automotive Group** is a progressive store offering a great career opportunity as a **Full-time Automotive Detailer**. In business for over 50 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride...


  • Ottawa, Canada Dilawri Automotive Group Full time

    The Dilawri Automotive Group is currently looking to hire an experienced Service Director to manage the efficient and profitable operation of multiple Service departments across our group. Essential Job Duties: - Forecast goals and objectives for the departments and strive to meet them. - Hire, train, motivate and monitor the performance of the Service and...


  • Ottawa, Canada Dilawri Automotive Group Full time

    **Sales Manager** Orleans Mitsubishi is currently seeking a high energy, experienced Sales Manager to lead and grow our Sales Department to new heights in New and Used Sales while maintaining one of Ontario’s highest Customer Service Experiences. Position Requirements: - Automotive Sales Management experience with a proven track record, along with a...