Automotive Service Manager
7 days ago
Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager to be our _Genesis Ownership Experience Manager_ at our newest dealership - _
Genesis Ottawa_ - located on West Hunt Club Road.
Essential Duties of our Genesis Ownership Manager will be:
- Willingness to "deliver exceptional" by managing customer expectations throughout the service appointment, write up, recommendation, quality, redelivery, and follow up phases of the overall Genesis ownership experience.
- Responsible for implementing and administering all systems, procedures and processes of the Genesis ownership experience, with special attention to the key drivers of customer loyalty.
Position Requirements:
- Minimum 2 years of Automotive Service Manager experience. Luxury brand experience is a strong asset.
- Energetic and positive with a proven track record of exceptional customer service in the automotive service industry.
- Possess a sound automotive fixed operations background.
- Proud to be a luxury brand ambassador with demonstrated ability to set and exceed expectation.
- Must be a strong leader, communicator, and uptodate on modern technology.
- Highly organized and hard wired for success.
S.
Dilawri Automotive Group is among the leading automotive retailers in Eastern Ontario with over 400 employees and 11 dealerships located in Ottawa.
We pride ourselves on having among the top performing dealerships for all our brands.Job Types:
Full-time, Permanent
Salary:
From $85,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Experience:
Automotive Service Manager: 2 years (required)
Automotive Luxury Brand: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
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