Structure Response Liaison

1 month ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:39895

**Organization**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose and Function**

The Structure Response Liaison position is part of an interdepartmental team responsible for addressing structures in the public realm and seeking compliance with City By-laws. This frontline position supports people with basic needs such as providing resource information, meal tickets, and information on storage and connections to outreach and health supports when a person is being asked to comply with City By-laws. The position carries out a variety of duties in a calm professional manner, always using a trauma informed lens and using de-escalation methods as needed. The position has excellent communication and relationship building skills to liaise with internal and external staff and community partners. Community members with whom the Integrated Response Team engages may also live with issues related to substance use, mental health, physical and/or cognitive disabilities and other issues related to poverty and marginalization.

We are hiring for 3 positions covering 7-days a week operations. Current shifts are listed below, however the incumbents may be required to adjust days/hours of shifts in accordance with operational needs and the collective agreement.
- Monday through Friday, 8am-4pm
- Tuesday through Saturday, 8am-4pm
- Wednesday through Sunday, 8am-4pm

**Specific Duties and Responsibilities**
- Works tactfully and compassionately with individuals experiencing homelessness and/or individuals who may live with issues related to substance use, mental health, physical and/or cognitive disabilities and other issues related to poverty and marginalization.
- Provides resource information, meal tickets, and information on storage and connections to outreach and health supports
- Establishes and maintains positive relationships and appropriate professional boundaries with staff, community service providers and community members.
- Problem-solving in the absence of a supervisor, and liaising with other organizations or stakeholders as needed.
- Deals confidently and respectfully with volatile and unpredictable situations including those in which mental health and addiction issues are factors
- Administers basic first aid and maintains applicable records.
- Makes referrals to community agencies as needed.
- Presents self in a professional manner that demonstrates the values of the City of Vancouver and Community Services
- Other duties as assigned

**Qualifications**

Education and Experience:

- Completion of grade ten and, preferably, Occupational First Aid Level 1, plus related experience in a social service front line position, combined with experience working with vulnerable populations preferably in a social service setting, or an equivalent combination of training and experience.
- Given the nature of the work, persons with lived experience of homelessness, mental health or addictions is an added strength for this position but not essential.

Knowledge, Skills and Abilities:

- Considerable knowledge of the rules, policies, operation and programs related to the work
- Working knowledge of the community and social service agencies and programs in the area
- Understanding of and commitment to individuals experiencing homelessness who may also suffer from issues related to substance use, mental health, physical and/or cognitive disabilities and other issues related to poverty and marginalization
- Excellent conflict management and de-escalation skills especially in unpredictable, volatile, and emergency situations, including situations in which mental health and addiction are factors
- Excellent decision-making and problem-solving skills especially in volatile, disruptive and emergency situations
- Excellent verbal communication skills
- Ability to problem solve in a way that is sensitive to the needs of the marginalized population served
- Ability to communicate in a calm, clear and compassionate manner
- Ability to exercise excellent judgment and to do so independently when required
- Willing and able to enforce policies, procedure and rules in a firm and compassionate manner
- Valid Occupational First Aid - Level I preferred
- Trained in Naloxone administration, non-violent crisi

  • Structure Response Liaison

    1 week ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:40998 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Academic Technical Liaison

    6 days ago

    Vancouver, Canada University Canada West Full time

    Position Job Title: Academic Technical Liaison Location: Vancouver, BC (Hybrid) Reports To: Manager, Academic Operations & Support Services About University Canada West University Canada West (UCW) is a business and technology oriented, teaching intensive university. UCW offers undergraduate and graduate degrees (Associate of Arts, Bachelor of Commerce,...

  • Liaison Engineer

    2 weeks ago

    North Vancouver, Canada TEEMA Full time

    The Liaison Engineer - Electrical, is responsible for evaluating and resolving engineering-related production problems encountered in assigned construction areas. Under the direction of the Liaison Engineering Manager, and Relevant Leads the Liaison Engineer supports operations in assigned areas inc

  • System Liaison Specialist

    2 days ago

    North Vancouver, Canada City of North Vancouver Full time

    Position Information **Title** - System Liaison Specialist**Job Status** - Regular Full Time**Position Overview** - The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a...

  • Placeholder Liaison

    2 months ago

    Vancouver, Canada Placeholder Full time

    **About Us** We are an early-stage start-up led by a team from Uber, McKinsey, and a diverse set of other industries and notable companies. We are backed by world-class venture investors, have launched in cities across Canada and USA, and are growing to new cities across the globe. Placeholder is an expanding technology/real estate company helping match...

  • Events & Film Liaison

    3 weeks ago

    Vancouver, Canada District of West Vancouver Full time

    **_(Permanent, Full-Time)_** - Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. Our dedicated staff deliver services, operate facilities, and run the programs that...

  • Audit Liaison

    7 days ago

    Vancouver, Canada CTBC Bank Corp. (Canada) Full time

    **Audit Liaison** CTBC Bank Corp. (Canada) is seeking a full-time Liaison to work in our Vancouver, BC office. CTBC Bank Corp. (Canada) is a subsidiary of CTBC Bank Co. Ltd. and is amongst the largest and most profitable privately owned banks headquartered in Taiwan. **Responsibilities** - Maintain and update Audit Charter, Audit Policy and Procedures. -...

  • Executive Assistant to Ubc Liaison

    2 weeks ago

    Vancouver, Canada Musqueam Indian Band Full time

    About Musqueam **Position Summary**: Musqueam Indian Band (MIB) has an opening for a permanent, full-time Executive Assistant with a focus on administrative and research duties. Reporting directly to the UBC Liaison, the Executive Assistant will provide organizational, administrative and clerical support to the Liaison. The Executive Assistant works on...

  • Audit Liaison

    2 days ago

    Vancouver, Canada CTBC Bank Corp. (Canada) Full time

    CTBC Bank Corp. (Canada) is a subsidiary of CTBC Holding Company Ltd., the largest and most profitable privately owned bank headquartered in Taiwan. We are now looking for an Audit Liaison to join our Team. The role of Audit Liaison encompasses various responsibilities including maintaining and updating Audit Charter, Policies and Procedures. The job holder...

  • System Liaison Specialist

    2 days ago

    North Vancouver, Canada City of North Vancouver Full time

    **The Corporation of the City of North Vancouver** **System Liaison Specialist**: **Regular Full-time** The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City...

  • Events & Film Liaison

    2 months ago

    West Vancouver, Canada District of West Vancouver Full time

    **_(Permanent, Full-Time)_** - Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. Our dedicated staff deliver services, operate facilities, and run the programs that...

  • Undergraduate Liaison Librarian

    3 days ago

    Vancouver, Canada University Canada West Full time

    **Position Job Title**:Undergraduate Liaison Librarian **Location**:University Canada West (UCW) - Vancouver House **Reports To**:Manager of the Library and Learning Commons **About University Canada West**: University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in...

  • Civil Engineer I

    2 weeks ago

    Vancouver, Canada City of Vancouver Full time

    Requisition ID:  40918  Organization Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Civil Engineer I

    3 weeks ago

    Vancouver, Canada City of Vancouver Full time

    Requisition ID:  40918  Organization Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Provider Liaison Coordinator

    2 days ago

    Vancouver, Canada Teladoc Health Full time

    About Us:Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with...

  • Provider Liaison Coordinator

    3 days ago

    vancouver, Canada Teladoc Health Full time

    About Us:Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with...

  • Provider Liaison Coordinator

    3 days ago

    Vancouver, Canada Teladoc Health Full time

    About Us:Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with...

  • Board Administrator and Liaison

    1 week ago

    Vancouver, Canada Chinese Canadian Museum Society of BC Full time

    Chinese Canadian Museum (CCM) is seeking an experienced person for the position of **Board Administrator and Liaison**. Reporting to the CEO, this position supports the Board of Directors, Committees and other staff as required. They will carry out various administrative duties to support the annual strategic and tactical objectives, advance the mission of...

  • Portfolio Liaison, Quality Impact

    1 week ago

    Vancouver, Canada Doctors of BC Full time

    At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward. Together, we make a difference so our doctors can make theirs. Join us today! **THE JOB**:Portfolio Liaison,...

  • Liaison Engineer

    2 weeks ago

    North Vancouver, Canada TEEMA Full time

    The Liaison Engineer - Electrical, is responsible for evaluating and resolving engineering-related production problems encountered in assigned construction areas. Under the direction of the Liaison Engineering Manager, and Relevant Leads the Liaison Engineer supports operations in assigned areas including: production issue resolution, review of production...